Analyst - Sales Audit
We are looking for a Sales Audit Analyst who will be responsible for the analysis and reporting activities that support the Company's Sales Audit processes. This includes ensuring all sales data is properly reported in the Company's ledger; retail store deposit accounts are accurate; and assisting the various stakeholders (stores, accounting, loss prevention, etc.) in issue resolution relating to credit card, gift card and cash sales transactions. This individual must exhibit strong analytical and problem solving skills, and have effective written and oral communication skills.
*Reconciliation of point of sale transactions to the general ledger and other systems for the US and international operations and investigating/correcting any errors *Managing the credit card chargeback/retrieval process, including investigating and responding to all credit card chargeback issues *Reconciliation of retail store's daily cash deposits to the bank records *Being a first point of contact for our store associates on issues relating to sale transactions (cash, credit card and gift cards) *Running daily reporting used in various banking and general ledger reconciliation processes *Liaising with stakeholders throughout the company including store associates, Accounting, Finance, Loss Prevention, and IT
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additional job qualifications include:
*Ability to make sound decisions to resolve customer and store inquiries *Strong verbal communication skills, including telephone etiquette; ability to diplomatically resolve challenging customer situations *Strong written communication skills; ability to be clear and concise via email *Ability to multi-task, work independently and have strong analytical and problem-solving skills *Strong organizational skills
*Bachelor's Degree in a Finance/Accounting Discipline *Minimum two years of experience in an analytical role *Sales Audit/Accounting/Internal Audit/Retail Point-of-Sale Experience preferred *Experience with relevant software including ReconNet (Trintech), SAP, Micros/xAdmin preferred; proficiency in Excel required
J.CREW GROUP, INC. IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.
Website : https://www.jcrew.com/
J.Crew debuted in 1983 with the mailing of its first catalog. Six years later, we opened a flagship store at New York's South Street Seaport. Today, the business includes retail and outlet stores nationwide and an ever-growing online and catalog business.