ALLO - A Nelnet Company
5 yrs required
Lincoln, NE, United States
Responsible for overseeing the Hosted PBX department and ensuring ALLO delivers the highest level of customer service possible. Supervises, trains, coaches, and mentors Hosted PBX Team Members. Maintains customer satisfaction by providing problem-solving resources. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Collaborates on the development and implementation of customer and contract performance metrics and tools.
Bachelor's Degree or 5+ years of relevant job experience. Relevant job experience is described as: job experience in similar industry or job experience with similar essential duties.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
ALLO, a Nelnet Company is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at ALLO, a Nelnet Company may request such accommodations by contacting Talent Acquisition & Recruiting.
ALLO, A Nelnet Company is a Drug Free and Tobacco Free Workplace.
ALLO - A Nelnet Company
Our exceptional services provide you with noticeably better picture quality, uninterrupted service, faster channel surfing and great rates with tons of free features. ALLO’s growth and success over the past decade are thanks in large part to our reputation for winning customer service, technical capabilities, experienced, knowledgeable personnel, and superior products. Since 2003, ALLO has provided customers with the most modern network possible while employing a team of engineers, operators, and technical experts who constantly work with customers to develop creative ways to utilize ALLO’s fiber network. ALLO Communications is a telecommunications company offering fiber telephone, long distance, broadband, internet and television to residents and businesses. ALLO currently provides communications services to nine cities across Nebraska and Colorado with more than 380,000 people. ALLO has developed a world-class network to expand business opportunities, create jobs, and improve quality of life. We at ALLO take great pride in providing residents and businesses with unmatched entertainment and communications options.