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Job Details

Claims Representative Auto / Fast-Path

Company name
American National Insurance Company

Glenmont, NY, United States

Employment Type


Posted on
Nov 19, 2020

Valid Through
Mar 04, 2021

Apply for this job


Claims Representative (Auto / Fast-Path)

Glenmont, NY, US, 12077

American National is an established, stable, and successful multi-line insurance corporation that has provided financial strength and a sense of security to employees, customers and business partners since 1905. We’ve been recognized by Forbes as one of America’s most trustworthy financial companies and best mid-sized employers. With focus on our organization’s values and cultural richness: Financial Strength, Integrity, Respect, Service and Teamwork

(FIRST) and Agility, Collaboration, and Engagement

(ACE) we continue to pursue our vision to be a leading provider of financial products and services for current and future generations.

What’s in it for you?

American National supports a comfortable, diverse, and inclusive work environment, following a casual dress code and focus on healthy work-life balance. We understand that comprehensive benefits are important which is why we offer a generous package that includes: medical, dental, vision, short and long-term disability, life insurance, flexible spending accounts, matching 401(k), paid time off, paid holidays, tuition reimbursement, health-wellness initiatives, and a volunteer program where employees are provided PTO for giving their time to a charity of choice, and referral bonuses! We also offer a comprehensive wellness program that includes onsite fitness centers and classes or discounted gym memberships, free health screenings, free flu shots, and more.

Claims Representative (Auto)

Do you enjoy investigation and applying your critical analysis skills? The American National auto claims department is seeking a full-time team member, who is passionate about the client experience

Why Apply?

You are inquisitive, applying critical analysis skills, and enjoy investigation

You thrive in a customer-oriented work environment

You are intrinsically self-motivated, and results driven

You are an efficient and organized time manager

You are a problem solver, utilizing all available resources

You are not easily shaken (You remain calm and strategically approach issues)

You take pride in your work and strive to provide a consistent level of exemplary service

You thrive when giving-back to others in way that enhances and supports, during a stressful time frame


Monday-Friday, work schedule (With flexibility)

Comprehensive benefits that include a generous paid time off package

Fitness and educational support

Defined career progression

Focus on work/life balance

Company casual dress code

How you will make an impact

Manage auto claims that are less complex, typically

one vehicle losses

(Hit & run, hail damage, and deer accidents)

Responsible for the investigation, evaluation, negotiation, and settlement of auto claims

Partner with departments, vendors, and defense counsel, when-applicable, throughout the claim process

Analyze coverage, make contacts, investigate facts surrounding the loss, arrange inspection experts, and third parties

Negotiate loss settlements and determine the appropriate method of inspection and/or the appropriate claim decision based on the review of facts

Build and maintain strong customer relationships while expediting claims and adhering to the fair claims’ settlement practices

Work within multiple systems such as Fusion (Internal claims system) estimating, tracking, and workflow systems

Enter data into appropriate systems to establish liability based upon the review of facts

Understand and comply with insurance regulations, statutes, and case law accordingly

Ensure compliance with state/federal regulations and requirements, provisions of policy contracts, and company standards

Maintain ongoing continuing education for required adjuster license(s)

Minimum Qualifications

High school diploma or equivalent

Currently hold an active ( Rhode Island

) adjuster license or willingness to obtain following date of hire (

American National will incur fees associated / No out of pocket expenses

Preferred Qualifications:

Two (2) year completed degree in related field or equivalent work experience

Work experience in customer service, claims handling, or insurance

Effective and organized multi-tasker, with the ability to focus when items require your undivided attention for review

Comfortable managing difficult conversations with ease and confidence

Excellent written and verbal communication skills

Strong negotiation and organizational skills

Ability to work independently in a fast-paced work environment

High attention to detail and follow-up

Passion to provide the highest quality of customer service to clients, possessing pride when managing ownership of claims

Aptitude to navigate various computer programs simultaneously, on dual monitors (Using Microsoft Office applications and internal systems)

Hiring Practices

The preceding job posting was designed to indicate the general nature and level of work performed by employees assigned to this position. It is not intended to be interpreted as a comprehensive list of all duties, responsibilities, and qualifications.

American National’s recruitment policies help us place individuals in a timely and efficient manner. Only the most qualified candidates will be contacted by our recruiting team. Candidates may check the status of their application(s) by logging into our Career Portal

Learn more about our company, by following us on social media: LinkedIn

, Facebook

, Instagram

, Twitter: @CareerswithAN

American National is an equal opportunity employer

, committed to enhancing a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to

race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

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“If you believe you can make a difference in the lives of our clients, if you’re willing to work hard, if you want a fulfilling career, and if your values match ours, then I want you to work for American National. ” – James Pozzi, President and CEO.

Nearest Major Market:


Job Segment:

Claims, Social Media, Liability, Customer Service Representative, Compliance, Insurance, Marketing, Customer Service, Legal

Company info

American National Insurance Company
Website :

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