Job Details

Appliance Repair Technician

Company name
Miele, Inc.

Location
Princeton, NJ, United States

Employment Type
Full-Time

Industry
Bluecollar

Posted on
Jun 09, 2021

Valid Through
Sep 22, 2021

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Profile

ABOUT MIELE

What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products.

Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are at entry levels or managers.

Miele asks a lot of its employees. They are expected to develop and manufacture worldwide market premium products that are Immer Besser. In return, they receive the most valuable thing Miele can give them: that they themselves become Immer Besser - in all of their professional and personal abilities.

Immer Besser is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure. We call this principle MAKE IT BETTER. BE BETTER.

Job Purpose

Travel to customer location to diagnose, troubleshoot and repair Miele appliances utilizing factory training, service manuals and computerized tools.

Essential Functions

Travel to customer location to diagnose, troubleshoot and repair Miele equipment utilizing factory training, service manuals and computerized tools.

Level and adjust equipment to include plumbing, gas and electrical connections

Install and instruct customers on the proper use of equipment

Organization and upkeep of company provided vehicle (tools, test equipment, computers and other company items)

Complete all service calls and warranty documentation in an accurate and timely manner

Maintain required parts inventory by ordering replacement parts as necessary and conducting inventories as required

Maintain the delivery truck in safe and working order

Qualifications

100% local daily travel required

A valid driver's license

High school diploma or general education degree (GED)

Knowledge of basic plumbing and electrical skills

Good computer skills with knowledge of Microsoft Office

Ability to apply concepts of basic math

Ability to read, write and comprehend instructions, correspondence, and memos in English

Ability to mulit-task

Successful pre-employment screening process including drug screen and background investigation

Ability to work professionally with colleagues and be a team player

Ability to manage difficult customer situations

Must be self-motivated, customer oriented person with excellent communication skills

Working Conditions

Generally works in a customer's home but may be exposed to extremes in temperature, humidity or wetness when in transportation

May occasionally walk on slippery or uneven surfaces

May have exposure to dust, gas, fumes or chemicals

On occasion, may use special visual or auditory protective equipment

Will occasionally climb stairs and work off elevated surfaces

Frequently work with bio-hazards for Commercial Technicians only

Physical Requirements

Ability to sit, walk and crawl occasionally

Ability to stand, squat, kneel and dexterity to bend/twist neck and waist, frequently

Ability to use hands repetitively and power/simple grasp constantly

Ability for fine manipulation of hands as well as pushing, pulling and reaching above and below shoulder level constantly

Physical ability to lift, pull and push products up to 50 pounds frequently

Physical ability to lift, pull and push products that weigh in excess of 100 pounds occasionally

Ability to carry items up to 6 feet occasionally

ABOUT MIELE

What does it take for a family run company to become world market leader in the premium domestic appliance and commercial machine segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products.

Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are at entry levels or managers.

Miele asks a lot of its employees. They are expected to develop and manufacture worldwide market premium products that are Immer Besser. In return, they receive the most valuable thing Miele can give them: that they themselves become Immer Besser - in all of their professional and personal abilities.

Immer Besser is therefore an entrepreneurial success principle from which customers and employees benefit in equal measure. We call this principle MAKE IT BETTER. BE BETTER.

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

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Company info

Miele, Inc.
Website : http://www.mieleusa.com

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