Branch Receptionist - Hamilton Branch

Profile

Branch Receptionist - Hamilton Branch

Department:

112,BRANCH ADMINISTRATION

Location:

Baltimore, MD

START YOUR APPLICATION

*** As a condition of employment, candidates hired for a position will be expected to comply with MECU’s policies and procedures regarding vaccination requirements and workplace safety. ***

BRANCH LOCATION

John T. O'Mailey HAMILTON Center Branch

2337 E. Northern Parkway

Baltimore, MD 21214

POSITION SUMMARY:

Under general supervision, acts as first point of contact for members and visitors in our branches. Greets and responds to the basic queries of members; directs member traffic and refers members to Member Service Representative as needed to obtain products information and/or services that best meet their financial needs. Performs quick service transactions such as address updates or PIN resets. Screen calls throughout the day and channel to the proper staff member. Performs various clerical tasks as requested.

Knowledgeable of the credit union’s policies, products and services. Exhibits a consistent professional approach including perfect diction, communication skills and pleasing personality when interacting with the members.

QUALIFICATIONS/ADDITIONAL FUNCTIONS:

Member focused

Telephone etiquette

Strong verbal communication

Computer literate with ability to navigate Microsoft Office suite and core system

Able to manage multiple priorities

Dependable, professional, organized

Able to recognize and act on referral opportunities

EDUCATION:

High School diploma required

EXPERIENCE:

One (1) year Receptionist/Administrative experience required

One (1) year sales/customer service preferred

MECU conducts credit, bond and background checks.

MECU of Baltimore, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

START YOUR APPLICATION

Company info

Municipal Employees Credit Union of Baltimore
Website : http://www.mecu.com/