Experience
5 yrs required
Location
Plantation, FL, United States
Posted on
Dec 06, 2022
Profile
Case Manager in Training
The candidate will work closely with Case Managers on work pertaining to the pre-litigation of a case. Make initial call to client after signing to obtain relevant information to open their file. Accept inbound calls and place outbound calls to clients as needed. Request coverage follow up to the coverage team. Transfer case to Case Manager’s once file opened. Create new files and enter pertinent information into case management software. Enter new roles in the system. Request police reports. Mail Hipaa form to the clients. Email client welcome packet to the client or mail if no email on file. Document all activity in the system. Add all insurance information and police report numbers into the file. Request all documents from the client needed for their file. Upload necessary documents to the client’s file. High school diploma or GED is required; college degree is preferred. Typing skills of 35+ WPM while navigating through multiple software applications is required.
Company info
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