Job added in hotlist
Applied job
Contract job
90-day-old-job
part-time-job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Administrator - National Mediation
FINRA.
Boca Raton, FL
Apply Now >
Work From Home - Remote Probate Paralegal - Experience Required - NO LITIGATION
877weprobate.com - The Malhotra Law Firm, PA
West Palm Beach, FL
Apply Now >
Work From Home - Remote Probate Paralegal - Experience Required - NO LITIGATION
877weprobate.com - The Malhotra Law Firm, PA
Fort Lauderdale, FL
Apply Now >
DREAM JOB - Work From Home - F/T Assistant to Probate Paralegal - EXPERIENCE REQUIRED
877weprobate.com - The Malhotra Law Firm, PA
Fort Lauderdale, FL
Apply Now >
Legal Assistant/legal Secretary
LawCrossing
Fort Lauderdale, FL
Apply Now >
View more jobs in Boca Raton, FL
View more jobs in Florida

Job Details

Administrator - National Mediation

Company name
FINRA.

Experience
7 yrs required

Location
Boca Raton, FL, United States

Employment Type
Full-Time

Industry
Legal

Posted on
Apr 21, 2020

Apply for this job






Profile

 

Manage and oversee mediation operations. Increase the number of securities related disputes settled through mediation, thereby increasing customer and industry satisfaction by facilitating efficient resolution of disputes

 

Essential Job Functions:

Mediation Program Administration

• Direct oversight of mediation program nationally including cases in which the parties agree to mediate directly and arbitration converted cases. Answer questions about the mediation process and make decisions about eligibility of requests.

• Develop and implement FINRA Dispute Resolution case administration policies and practices.

• Identify national recruitment needs and seek a diverse roster of qualified mediators. Oversee the mediator application process to ensure that new applications are processed efficiently and in a consistent manner and mediator candidates are screened for proper qualifications. Coordinate application approval through the NAMC Mediation Subcommittee

• Provide opportunities for new mediators to connect with seasoned mediators for a mentoring relationship and assist with scheduling mediation observations or co-mediation of FINRA cases.

• Oversee marketing and outreach plan for mediation aspects of the forum as well as for special mediation events and programs.

• Design and recommend special mediation programs to meet the needs of our constituents associated with resolving groups of cases or special situations, including conducting cost/benefit analysis and pricing adjustments.

• Oversee communications with the mediator roster including preparing notifications by email and for the external website on the Mediator Annual Fee, Portal usage, and general notifications about upcoming programs or new procedures.

• Respond to inquiries from DR management, attorneys, DR staff, neutrals, and parties regarding issues surrounding the mediation process, complaints, or procedural problems.

• Prepare reports on mediation and special programs for DR management, NAMC, and DR Board.

• Evaluate all mediators periodically and, if needed, make recommendations to remove mediators from roster.

• Serve as Department liaison with the Finance, Corporate Communication, DR Technology, Case Administration, and Neutral Management departments to coordinate services as needed.

• Oversee mediation accounts and budgets. Maintain and recommend enhancements of technology systems and applications to better support mediation.

• Regularly connect with regional arbitration staff to promote use of mediation through our program and provide training on the mediation process. Train mediation and arbitration staff on new Mediation Rules and procedures affecting overall operations.

• Develop and prepare statistical analyses of mediation services and results of special projects as required.

• Assist in ensuring uniform and consistent administrative policies and excellent customer services by (but not limited to): the analysis of customer service surveys, and review of administrative management reports.

• May supervise Mediation Case Administrator

Mediation Case Administration

• Case administration of both arbitration converted cases and cases in which the parties agree to mediate first. Determine mediating parties, assess fees, and negotiate conditions to mediate.

• Conduct regular solicitation of the parties in active arbitration cases through a variety of outreach methods to introduce the mediation alternative. Use reports to recognize filing trends and identify multiple party cases. Monthly, determine cases nearing arbitration final hearing dates to encourage mediation. Market special mediation programs such as Mediation Settlement Month. Communicate with frequent users of our forum to encourage mediation on a regular basis.

• Report monthly statistical information on mediation activity in the regions using a shared Department database. Maintains this information in a shared Department database and sends monthly updates to DR Infrastructure for purposes of reporting statistics on our external website.

Other Responsibilities:

• Assist with other projects as assigned by management.

 

Education/Experience Requirements:

• Law degree or advanced degree in management or dispute resolution preferred. Seven (7) years legal, diverse dispute resolution and management experience.

• Excellent interpersonal and written communication skills.

• Presentation and promotional experience preferred. Securities industry and FINRA experience preferred.

Work Conditions:

• Normal office conditions. Must be available to travel and make presentations.

Company info

FINRA.

Similar Jobs:
Legal Assistant/paralegal
Location : Boca Raton, FL
Legal Assistant/Paralegal The candidate will join firm handling real estate and family law matters. 1+ year of experience is preferred.
Associate Attorney
Location : Boca Raton, FL
Associate Attorney The candidate will join civil litigation law firm specializing in family law and estate litigation. Must have strong research and writing skills and who has a strong desire to appear in court to litigate cases. ...
Paralegal
Location : Fort Lauderdale, FL
Paralegal The candidate will join a law firm specializing in family law.
What I liked about the service is that it had such a comprehensive collection of jobs! I was using a number of sites previously and this took up so much time, but in joining EmploymentCrossing, I was able to stop going from site to site and was able to find everything I needed on EmploymentCrossing.
John Elstner - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2020 EmploymentCrossing - All rights reserved. 21 192