Job Details

Merchant Services - Security Product Team - Fraud Consulting Associate - Military veterans preferred

Company name
JPMorgan Chase & Co,

Location
Tampa, FL

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Profile


JPMorgan Chase & Co.\u00a0is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. JPMC serves nearly half of America\u2019s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone.\u00a0\u00a0 For more information, go to Chase.com.
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Merchant Services is the global payment processing business for JPMorgan Chase & Co.\u00a0\u00a0 Merchant Services is the world\u2019s leading merchant acquirer with over $1 trillion in annual transaction volume in 2016. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm\u2019s new digital wallet that makes mobile transactions simple, safe and rewarding.\u00a0 Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.
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We are expanding our Professional Services organization to add several customer facing Fraud Consulting Associates.\u00a0 The Fraud Consulting Associate\u00a0must have experience selling, onboarding and supporting post-sales for top-tier fraud servicing companies.
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The Fraud Consulting Associate needs to be\u00a0engaging and know how to tell a story.\u00a0 These are front-line customer roles and are critical to our client success.\u00a0 If you love helping customers save money, reduce fraud and improve their business, we are looking forward to you joining our team

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Responsibilities:

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Product Demos & Consultative Selling

Fraud Landscape Discussions

Rules Engine Development

Specification Guidance and On-boarding Requirements

Product Training

Issue Resolution & Data Analysis

Monthly Reports & QBRs

Pro-active Client Engagements

Fraud Solution Deployment Optimization

\u00a0Requirements:\u00a0
Bachelor's degree in business, computer science or related field
Must have experience selling, onboarding and supporting post-sales for top-tier fraud servicing companies.
Minimum\u00a05\u00a0\u00a0years of product, project or related experience\u00a0or equivalent experience in Technology and Product Management
Experience with technical concepts and working with technical staff is preferred
Familiarity with technology concepts and systems applied to the assigned products (Point of Sale, Gateway, Front-end processing, Back-end settlement systems, reporting tools, etc.)
Manage multiple projects at once, meeting deadlines
Understanding of marketing and product positioning
Understanding of basic negotiation skills and the ability to sell
Able to read specs, traces and understand file formats
Interact effectively and positively with all levels of personnel, partners and vendors
Continually learn and evolve to meet the current needs of the end user
Strong, detail\u2010oriented skills for planning and organizing
Ability to apply analytical processes in researching and resolving issues
Skill in understanding customer needs and providing quality customer service
Ability to handle conflict well and work efficiently in stressful situations

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Company info

JPMorgan Chase & Co,
Website : http://www.jpmorganchase.com

Company Profile
JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today: JPMorgan Chase (NYSE: JPM) is one of the oldest financial institutions in the United States. With a history dating back over 200 years, here's where we stand today:

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