Diesel Mechanic

Profile

Job Title:

               Tractor Service Technician

Reports to:

           Store Manager

FLSA Status:

         Hourly Non-Exempt

JOB SUMMARY

The primary role of the Tractor Service Technician is to process work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes diesel-powered compact tractors from 24HP up to 78HP, as well as garden tractors, mowing equipment and other types of lawn and garden maintenance equipment.

JOB DUTIES AND ESSENTIAL FUNCTIONS

Provide high-quality off-site repair services on all work orders

Ensure the safe use of equipment & tools

Responsible for completing all warranty paperwork in a timely manner

Daily accurate documentation of work performed

Daily travel to customer or dealer locations

Maintain a clean and organized service vehicle

Responsible for special order parts for all work orders

Responsible for completing service work in a safe and timely manner

Use of computer systems to identify parts and troubleshoot systems

Read and understand operating manuals, blueprints and drawings

Provide a safe environment by keeping work areas clean & organized

Possess strong communications skills as customer interaction will be frequent and will include equipment sales support, and customer education skills.

Prepare daily updates of work completed, problems identified, and future schedule

Loading and unloading of customer machines for repair and delivery

Perform preventative maintenance and basic servicing of customer machines

May be required to cross train and perform other duties

Ability to participate in the equipment sales process is highly desired

Ability to handle multiple priorities, organize workloads, and meet deadlines

Operate machinery and equipment such as gantry cranes, electric hoists, servicing and diagnostic equipment, service trucks, and multimeters

May be required to cross train and perform other duties

QUALIFICATIONS

Demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience servicing tractor machinery

Expert mechanical abilities in small engine, diesel, and hydraulic systems, including professional experience servicing sub-compact and compact utility tractors at a tractor dealership

The candidate shall also possess good customer communication skills.

Ability to work independently without supervision.

Valid driver’s license

Proficiency with Microsoft Office software

Ability to access and use the in-store computer, scanning system, and wireless handheld unit

Ability to participate in our online applicant and new hire onboarding process remotely

Ability to complete computer-based training

SUPERVISORY RESPONSIBILITIES

None

PHYSICAL REQUIREMENTS

Good visual acuity

Close vision for computer work

Repetitive wrist movements on keyboard

Ability to stand and/or walk for long periods of time

Ability to walk up and down stairs multiple times per day

Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

Ability to lift, push, and/or pull a minimum of 30 pounds repetitively

Ability to use a ladder and/or pallet jack

Operate service truck/travel long distances

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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Company info

Rural King
Website : http://www.ruralking.com/