The Director, Internal Communications and Engagement will join a growing team dedicated to ensuring two-way communication across the business. You will be responsible for engaging, aligning and inspiring employees with our vision and strategies while providing leaders with the tools to help all team members understand their role in delivering our plan. To be effective, you must know how to identify and tell the stories that make lofty concepts like vision, strategy and business priorities come to life in a relevant and memorable way.
We are looking for someone who can balance both strategic and tactical communications work. Your primary objective will be to keep our leadership and employees informed on key issues to drive the business and share knowledge across the organization. You will understand where the communications gaps are and put a plan in place to address them. At the same time, you need to be able to set up and manage systems and processes to promote effective communications.
Responsibilities Include, But Are Not Limited To:
Strategic Communications and Planning
Provide strategic communications counsel to executive leaders accountable for core business lines and matrix support functions
Develop messaging and internal presentations for company updates, key initiatives, industry issues and other topics
Translate complex business issues into simplified talking points for mid-level people managers
Provide strategic planning support for programs to influence culture change and promote an inclusive workforce
Identify opportunities, and lead efforts to tell employee stories, both regionally and globally to demonstrate company purpose
System Communications Leadership
Serve as a custodian of global internal communications platforms and channels e.g. stakeholder’s intranet pages, office signage, and communications calendar
Manage alignment and execution of group communications strategy through global integration within the wider organization
Create and drive internal communications plan and calendar for stakeholders, integrating their plans into the overall global communications calendar
Use internal data points to inform and design initiatives that inspire a highly engaged workforce throughout the company’s rapid growth
Plan and execute effective communication strategies to inform, engage and inspire employees
Relationship Management
Strategically build and cultivate trusted relationships among multiple levels of leadership across the organization to maintain a pulse on the organization
Use consultative skills to influence stakeholders across a complex corporate environment
Analysis & Administration
Establish and track metrics that help correlate internal communications programs to employee productivity, engagement and organization performance
Research industry trends (e.g., through networking, benchmarking, industry publications) to identify new methods for message delivery
Supervise, coach and mentor direct reports and other team members to influence a positive team culture
Perform related duties as assigned
Things That Should Be In Your Background:
Bachelor’s degree
8 years experience in internal, employee, and/or executive communications, preferably in a fast-paced, high-change, global company
Experience supporting senior human resources leadership required; experience with finance, accounting, legal, and/or privacy a plus
Experience leading communications efforts related to mergers and acquisitions, corporate reorganizations/realignments, and other significant change activities recommended
Deep knowledge of and experience with internal communications, change management and employee engagement strategies required
Ability to take initiative to build strong, productive and trusting relationships with all levels of an organization, from senior executives to front line workers, with an eye to call on those relationships at important junctures
Ability to use data to measure communication effectiveness and make decisions on future communications
Excellent written & verbal communication skills
Creative and strategic thinker
Demonstrated experience exercising sound judgment
Proactive approach, seeking out challenges and anticipating issues
Track record of success creating communications that successfully lead an organization through change
Demonstrated ability to develop and execute effective strategies to engage a global workforce across multiple office locations and geographies
Ability to work with a diverse team in a fast-paced, entrepreneurial environment
Enthusiasm to work in an always evolving business
About 2U Inc. (NASDAQ: TWOU)
2U is comprised of 3 lines of business: Graduate Degree Programs, Short Course, and Boot Camps. Going beyond traditional learning management systems, we use tech, people, and data to help top universities and enterprise organizations transform in the digital era—and eliminate the back row in higher ed. We support lifelong learning which means thinking beyond a single degree. It means finding ways for students to gain the skills they need to change careers, evolve their expertise, and meet the challenges of the changing world head-on. We help our partners fill those needs—developing new digital education technologies and offerings capable of supporting students at different points in their lives. Whether they need a simple refresher, to learn something new, or to change their career trajectories completely, our partners are there to help them succeed. Together with our partners, 2U has positively transformed the lives of more than 275,000 students and lifelong learners.
2U Diversity and Inclusion Statement
At 2U, we are committed to creating and sustaining a culture that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities of our employees. We strive to offer a workplace where every employee feels empowered by the ways in which we are different, as well as the ways in which we are the same.
Benefits & Culture
Working at 2U means working with individuals that are passionate and mission driven. We collaborate on tough problems to deliver the best outcomes for our partners, students, and each other. You will find team members working together in our open office spaces, gathered in the kitchen grabbing a snack, or taking a break in our game rooms.
2U offers a comprehensive benefits package:
Medical, dental, and vision coverage
Life insurance, disability and 401(k)
Unlimited snacks and drinks
Generous paid leave policies including unlimited PTO
Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break
To learn more, visit 2U.com. #NoBackRow
In Colorado, the anticipated base salary for this role is $115,000, with potential bonus and equity eligibility. Note: The final compensation for this position may consider factors including the geographic location where the work is performed (candidate’s assigned office) and prior work experience of the candidate.
Note: The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.
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