Lincoln National Corporation
Senior Business Analyst
Lincoln Financial Group
Alternate Locations: Atlanta, GA (Georgia); Boston, MA (Massachusetts); Dover, NH (New Hampshire); Omaha, NE (Nebraska); Phoenix, AZ (Arizona)
Relocation assistance is not available for this opportunity.
About the Company
Lincoln Financial Group provides advice and solutions that help empower people to take charge of their financial lives with confidence and optimism. Today, more than 17 million customers trust our retirement, insurance and wealth protection expertise to help address their lifestyle, savings and income goals, as well as to guard against long-term care expenses. Headquartered in Radnor, Pennsylvania, Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates.
Provides advanced operational and consultative support to conduct more complex business operations analysis (how works gets done within a functional group) and reporting and analysis that is typically function-specific (e.g., claims, distribution, underwriting, marketing, etc.) Performs research, analyzes information, presents findings, and recommends changes and/or takes actions based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes. Works under limited direction from manager on more complex tasks.
Research and Process improvement
Identifies business processes to review. Performs complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners.
Builds the business case for making a change to current practices, programs or procedures. Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
Partners with stakeholders on the design, testing, implementation, and evaluation of business process changes to improve business outcomes. Leads implementation and evaluation of business process changes or a portion of a larger initiative (e.g., major area within a function).
Reporting and Analysis
Conducts analyses based on operational, economic and/or financial data in order to quantify the competitive performance of business segments, evaluate potential operational changes, and/or design new approaches and methodologies.
Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics. Often uses data visualization tools to further business insights.
Develops, updates, and analyzes metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.
Owns report development for reports/dashboards considered complex in nature. Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit. Develops presentations and shares findings as well as recommendations.
Receives, evaluates and responds to data-related inquiries by applying knowledge of data and business operations and obtaining information from various sources.
Provides guidance to less experienced staff.
4 Year/Bachelors Degree or equivalent work experience (4 yrs of experience in lieu of Bachelors)
5 yearsâ€™ experience in business analysis that directly aligns with the specific responsibilities for this position.
Display strong research, problem solving, analytical, critical thinking, influencing, relationship management and presentation skills.
Strong business operations knowledge to include understanding the function`s value chain and market conditions.
Solid ability to support change and impart value within an organization.
Solid project management skills as part of implementing business process changes.
Strong knowledge of available data sources, strengths and shortcomings.
Advanced knowledge of Excel and solid knowledge of database software.
Solid knowledge of business intelligence tools preferred.
Excellent writing, customer service and interpersonal skills necessary.
A demonstrated track record of consistently meeting and/or exceeding performance expectations
Possesses a bias for action and avoids workplace distractions
Drives performance targets to completion
This position may be subject to Lincolnâ€™s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincolnâ€™s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.
Lincoln Financial Group (â€œLFGâ€) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling ~~~.
Lincoln Financial Group (LFG) is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, veterans status, or genetic information. Opportunities throughout LFG are available to employees and applicants and are evaluated on the basis of job qualifications. We have a drug free work environment and we perform pre-employment substance abuse testing.
Lincoln National Corporation
Website : https://www.lfg.com
Founded in 1905 with the endorsement of Abraham Lincoln’s son, Robert Todd Lincoln, Lincoln Financial Group is the first and only company to carry Abraham Lincoln’s name, image and ideals at the heart of our brand. For more than a century, we’ve advanced President Lincoln’s inclusive vision and values by building an honest, dependable financial services company. We're dedicated to helping Americans secure better, more optimistic futures for themselves and their loved ones.