Atria Senior Living, Inc.
San Diego, CA, United States
Oct 06, 2020
Jan 19, 2021
What\u2019s the difference between a job and a meaningful, rewarding career? The people you serve. When you work at Atria, you have a front-row seat to the amazing life stories of the wisest people on earth. What\u2019s more, you are part of an extraordinary company \u2013 one that\u2019s investing in the future of senior living by investing in you. Don\u2019t just do a job. Be part of an extraordinary life.
Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.
Responsible for managing a team in the maintenance and preventative maintenance efforts for the community, including the physical aspects of the building\u2019s HVAC, electrical, plumbing, carpentry, painting, major appliances and amenities, as well as the management of appropriate outside vendors and contractors. Also responsible for managing the housekeeping and janitorial employees and function in the communities. This individual ensures adherence to Atria\u2019s operational and safety standards, as well as any applicable laws and regulations.
Responsibly manage and supervise all maintenance, housekeeping, laundry and janitorial personnel including scheduling, assignment, direction, performance review (including input on pay adjustments), hiring and discipline consistent with Company policy.
Implement and monitor programs to maximize revenue, control expense, and improve customer satisfaction.
Manage and/or complete the maintenance needs of the community to ensure the physical condition of the community meets standards and contribute to Atria\u2019s annual business goals.
Manage and/or complete all customer service requests using the Facility One work order system, including prioritization and delegation to assigned staff. Maintain Company customer service standards and follow through on all work orders to ensure issues are resolved.
Manage and/or complete the apartment home turnover and preventative maintenance programs to maximize the value to the community. Assess the value of damage to the apartment homes and determine resident charges accordingly.
Assist in the development of the annual maintenance operating budget and manage department expenditures within approved budget.
Purchase parts, chemicals, and paint according to our requirements for national account spending.
Inspect grounds, buildings and apartment homes on a regular basis to ensure that all physical aspects of the community are fully functional at all times.
Inspect and monitor community and apartment homes to ensure housekeeping, janitorial and laundry employees are meeting Company standards.
Implement, or direct the implementation, of all applicable Atria policies and procedures. Ensure compliance as needed.
Negotiate with external maintenance vendors and suppliers as needed. Monitor and enforce contract terms via communication with the Executive Director.
Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations.
May drive Company vehicle from community (only if required by community).
May perform other duties as needed and/or assigned.
High school diploma or general education degree (GED) required.
Three (3) to five (5) years of multi-family property management or other building maintenance experience performing the duties of a Maintenance Technician or Maintenance Manager.
Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division in order to do basic calculations and analysis such as estimating and determining averages, percentages, and totals.
Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the Company.
Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve Company expectations and goals for the community.
Basic computer skills and proficient skills with Microsoft Office and operating standard office equipment.
Demonstrated ability to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, extractors, pool chemicals, ice removal equipment, ladders, landscaping equipment, sandblasters and safety equipment and ability to train others in their safe and appropriate use.
Able to frequently transport up to 60 pounds variable distances, the mobility and flexibility to use required equipment and to access and work in confined spaces or at heights in excess of 8-9 feet.
Familiar with all types of surfaces and respective cleaners.
Experience in carpet cleaning (all types) and upholstery cleaning.
Understands Lock Out/Tag Out procedures.
Understands SDS Sheets.
Able to be on-call and work weekends as required by work schedule.
Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
Must possess valid driver\u2019s license.
Must satisfactorily meet and be in compliance with Atria Motor Vehicle Policy standards.