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Job Details

Associate Insurance Service Representative

Company name
Automatic Data Processing, Inc.

Location
Florham Park, NJ

Apply for this job






Profile

Unlock Your Career Potential: Customer Service at ADP. It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.
ADP is hiring and Associate Insurance Service Representative. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
RESPONSIBILITIES:

Provide Tier 1 customer support
Respond to basic inquiries regarding ADP products
Resolve routine customer concerns with pre-defined solutions
Handle customer inquiries that could require data entry changes
Answer non-technical questions regarding ADP products and questions that cannot be handled by associate specialists as appropriate
Learn and navigate ADP systems in order to respond to issues

QUALIFICATIONS REQUIRED:

At least 1 year of previous experience or a Bachelor's degree
Must obtain Property / Casualty license within 60 days of employment insurance producers license
Strong client relationship and interpersonal skills
Must be comfortable working in a performance-based and structured environment while demonstrating high ethical standards
Demonstrated ability to learn and apply basic concepts in new situations
Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
Ability to collaborate and work in a team environment as well as work independently and make sound decisions
,skills:,hiringOrganization:{@type:Organization,name:ADP,logo:https://dy5f5j6i37p1a.cloudfront.net/company/logos/146156/original/4a5a4665289f11e8a586cca82353d8a3.png},identifier:{@type:PropertyValue,name:ADP,value:157745},url:https://newjersey.jobing.com/adp-rpo-llc156/associate-insurance-service-representative-1-9053457,salaryCurrency:USD,jobLocation:[{@type:Place,name:Florham Park NJ (71 Hanover Road - 40017),Florham Park,New Jersey,07932,United States,address:{@type:PostalAddress,addressLocality:Florham Park,addressRegion:NJ,postalCode:7932}}]}about usadvertisehelpprivacytermsprotect yourself© 1999-2018 Jobing.com, LLC.All rights reserved.•••

Company info

Automatic Data Processing, Inc.
Website : http://www.adp.com

Company Profile
ADP® (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world's largest providers of business outsourcing and human capital management solutions. Leveraging over 60 years of experience and a global footprint spanning more than 40 countries, ADP offers a wide range of human resource, payroll, talent management, tax and benefits administration solutions from a single source, and helps clients comply with regulatory and legislative changes, such as the Affordable Care Act (ACA). ADP's easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1.800.225.5237 or visit the company's Web site at www.adp.com.

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