Desktop Support Specialist

Profile

Desktop Support Specialist

Candidate will be responsible for resolving and escalating incoming technical issues as well as participating in an on call rotation. Must have: Associate’s degree in a technology related field or equivalent combination of related education and experience. 3+ years of experience with troubleshooting and providing local/remote desktop support. 3+ years of experience troubleshooting Windows Desktop Operating Systems 7/8.x/10. 3+ years of experience with basic administration of the following: Windows Server 2008 R2/2012 R2/2016 and Microsoft Exchange Server 2010/2013/2016. Experience working for a law firm is a plus. Working knowledge of mobile devices, laptops and desktops. Working knowledge of common desktop applications including Microsoft Office. Working knowledge of client/server printing Familiarity with the following is a plus: VMware vSphere 5.x/6.x, Citrix XenApp 6.x/7.x, LAN/WAN and Storage Area Networking concepts, Worldox document management software. Good oral and written communication. Attention to detail. Self-motivated professional. Experience working in a team environment. Ability to work in a face paced environment. Can prioritize tasks and meet deadlines. Strong interpersonal and technical skills.

Company info

McDonald Hopkins, LLC.
600 Superior Avenue East Suite 2100
Cleveland
Ohio
United States 44114
Website : https://mcdonaldhopkins.com/