Server Assistant - Miramar Club

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We believe that life is made of many journeys: inspiration, wonderment, curiosity, or the simple joy of discovering something new every day. If you share the same sentiment, then this opportunity is for you.

Rosewood Miramar Beach

is looking for a Server Assistant

to join the Miramar Club Team

Overview

The Server will be responsible for giving the proper service & guest satisfaction in the levels of the quality standards of the operation according to the standards of the Property.  Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Assist in the maintenance of the restaurant area and equipment.  Maintain luxury service standards.  

Essential Responsibilities

Utilizes proper food handling and food service techniques.

Takes food and beverage orders in a friendly and timely manner and ensures accurate entry and delivery of the order

Meets guest and Company service standards at all times

Maintains knowledge of all specials and general description of all food items and explains to guests

Totals guest bills, presents them to guests in a timely manner and obtains full payment along with appropriate paperwork, such as signed credit card slips.

Ensures tables are well maintained at all times

Practices all safety and loss prevention procedures.

Sets-up and cleans the Dining Room while maintaining or exceeding hospitality and service standards.

Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.

Attend all in-services as required.

Other duties as assigned

About Miramar Club

Perched on the cusp of the Pacific, Miramar Club is a private social club where pristine coastline and fresh ocean air meet exceptional cuisine, five-star athletic and spa facilities, personalized

concierge service and thoughtfully curated events and programming. Here you’ll find an easy, laid-back luxury that’s distinctly Southern Californian in flavor. Situated in the idyllic town of Montecito in Santa Barbara County, 80 miles north of Los Angeles but a world away, Miramar Club offers its select members and their families a true home away from home, steeped in an atmosphere of warmth and hospitality and surrounded by stunning natural beauty.

Rosewood Miramar Beach

Rosewood Miramar Beach features 161 ultra-luxury guestrooms across 16 acres, including a glamorous Presidential Residence, a Bridal Suite, and multi-bedroom family bungalows nestled among rolling lawns and mature landscaping. Guests are treated to estate-style service, entirely personalized to complement their every need. Amenities include an oceanside bar and restaurant with an outdoor terrace, a signature restaurant, two swimming pools, a Sense® spa, a state-of-the-art fitness center, beach club and screening room. In addition, the resort offers 12,000 square feet of indoor and outdoor event space including a 6,000-square-foot ballroom.

Competitive Benefits

Medical

Dental

Vision

Life Insurance and AD&D  

Short Term and Long-Term Disability  

Complimentary Room Nights

Connect with us

LinkedIn: https://www.linkedin.com/company/rosewood-hotels-&-resorts

Facebook: https://www.facebook.com/RosewoodMiramar

Instagram: https://www.instagram.com/rosewoodmiramar

Job Requirements

Requirements

Excellent Written, Verbal and group presentation communication skills

Ability to effectively interact with individuals or small groups of people

Knowledge of Cuisine (Menu)

Basic knowledge of wine and liquor including wine service technique

Must have a flexible schedule which requires (days, nights, weekends, holidays)

Experience 

Minimum two years of service experience in Fine Dining Restaurant/Hotel

Education

High school diploma. 

General Skills  

Professional, positive image, with strong leadership skills; must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; proven ability to develop and train staff; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.

Technical Skills 

Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas.

Language

Required to speak, read and write English, and do basic mathematics.  Bilingual in Spanish preferred

Physical Requirements

Must be able to exert physical effort in transporting up to 30 pounds, endure various physical movements throughout the work areas, reach up and down.

Walk, stand, crouch, or run on narrow, slippery, or erratically moving surfaces.

Satisfactorily communicate with guests and co-workers to their understanding.

Licenses and Certificates

Must be a minimum of 21 years of age to pour alcohol.  Responsible Beverage Service and Food Handlers Certification required

Rosewood Miramar Beach requires all associates to be up to date on their COVID-19 vaccination, including receiving a booster if eligible. Accordingly, applicants will be required to submit proof of vaccination prior to beginning employment and may only begin employment if fully vaccinated. In accordance with the law, Rosewood Miramar Beach will accommodate applicants and employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, if to do so would not be an undue hardship. Applicants should contact

anita.kwok@rosewoodhotels.com

if they have questions about this requirement or wish to request an accommodation under the law.

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Last sync: 2022-07-28 20:45:23

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We have been made aware of a recent scam whereby individuals pretending to be recruiters are offering employment contracts for Rosewood Hotel Group. These solicitations are being made by persons using web-based e-mail accounts containing the Rosewood name. Individuals are asked to provide copies of their personal identification and to send money in order to complete the employment process. These offers are fraudulent. Rosewood Hotel Group does not ask job applicants for any form of payment.

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