Sandoval Regional Medical Center
Rio Rancho, NM, United States
Healthcare, Bluecollar, Administrative
Jul 15, 2021
Oct 28, 2021
Patient Care Technician - Staffing (Full Time - 0.9)
Rio Rancho, NM
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Job Summary and Scope
Assist to promote and restore patients' health through supervised nursing care to assigned patients within the nursing process; collaborate with physicians and multidisciplinary team members. Provide clinical leadership for other staff and assume relief charge duties when designated and serve as a clinical resource for staff. Serve as a role model to promote a positive work environment and quality patient care while utilizing SRMC Values and promoting SRMC’s mission and vision. The nature of the job is diverse with frequent new and varied work situations. The job involves a moderate degree of complexity. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups. The primary purpose of this job is to serve as a professional resource patent care tech throughout the hospital including but not limited to the Emergency Department, Inpatient Units, ICU, Clinics, Surgical Department, Registration, and Behavioral Health.
POLICIES AND PROCEDURES - Maintain established departmental policies and procedures, objectives, and quality assurance programs
PROFESSIONAL DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops.
Report potential and actual patient safety, concerns, medical errors and or near misses in a timely manner thru the chain of command and document within the PSN system.
Establish a compassionate environment by providing emotional psychological and spiritual support to patient, friends and families.
Promote patient’s independence by establishing patient care goals; teaching patient, friends, identified lay caregiver and family to understand condition, medications, and self-care skills; answering questions.
Maintain a cooperative relationship among health care teams and resolve patient problems and needs by utilizing multidisciplinary team strategies.
Active participation in hospital strategic initiatives such as quality improvement and monitoring TJC compliance.
Monitor and initiate corrective action to maintain the environment of care including equipment and material resources
Ability to assess and document evaluation and re-evaluation of patient status
Able to document and communicate pertinent information using computer and/or paper documentation tools in a timely and accurate manner.
Place cardiac monitor, obtain blood specimens (with MD orders), place or remove Foley catheters after proven competency, transport patients, assist nursing staff/physicians in treatment procedures as required; take and record vital signs to include (but not limited) temperature, pulse, respiration, weight, height, blood pressure and intake/output measurements as directed by department guidelines
Assist with activities of daily livings (ADL) and provider basic patient care including meals, ambulation, hygiene, linen change, and toileting
Observe patient to ensure their safety and well-being; report observations to nurse or appropriate designee; assist patient and family members with any needs and questions within established parameters
Perform a variety of clerical duties in support of assigned area as required
Circulate to a variety of hospital settings and disciplines while promoting clinical competency, education, and leadership
Perform miscellaneous job-related duties as assigned.
SRMC Core Values
Our words and actions match our values
We put the needs of others before our own
We strive to exceed expectations and/or standards in every activity, every encounter, and every initiative
We provide evidence based care, programs, services, and an environment that achieves the best outcomes
We enjoy the ability and power to work collaboratively to deliver exceptional service
Contacts are normally made with other within UNM-Sandoval
Contacts are usually with own department staff and own supervisor
Contacts frequently contain confidential/sensitive information necessitating discretion at all times
Percentage of contacts by phone: 20%; percentage of contacts face to face: 70%; percentage of contacts by email:10%.
Percentage of contacts with patients: 80% and percentage with non-patients: 20%.
Ability to communicate clearly, both orally and in writing
Knowledge in bedside manner
Knowledge in infection control
Skill in administering medication
Health Promotion and Maintenance abilities
Patient assessment knowledge
Critical thinking abilities
Ability to remain focused and organized
Ability to independently seek out resources
Knowledge of scope of the Registered Nurse
High School Diploma or GED equivalent
• One of the following: Nursing Assistant Program Graduate, Medical Assistant or Patient Care Tech program graduate (includes experience required), Military Medic Training graduate/DD Form 214, completion of Accredited/Hospital sponsored Nursing Tech Course, Nursing Tech Challenge, successful completion of approved EMT-Basic or higher training program, actively enrolled in an accredited nursing program and participating in clinical rotations, or Inpatient/Acute Hospital Nurse Tech experience
• BLS Certification or must obtain within thirty (30) calendar days of date of position
• Basic Arrhythmia Certification or equivalent within one (1) year of date of position
Minimum of 6 months Patient Care Tech or equivalent experience
Preferred Educational/Experience Requirements:
1 year recent experience in specialty area
• Dual Language Certification
Conditions of Employment
Must pass a pre-employment criminal background check, reference checks and a post offer drug screen.
Must be employment eligible as verified by the U.S. Dept. of Health and Human Services Office of Inspector General (OIG) and the Government Services Administration (GSA).
Tuberculin Skin Test required annually
Hospital required vaccinations
Hospital required competencies
Typical office and/or patient care, acute care hospital environment.
Must be able to travel locally between facilities and within the surrounding community.
Occasional exposure to minimal physical risk
Exposure to contagious diseases
Dealing with grief and sorrow
Dealing with hostile and upset people
Extensive computer work
Dealing with high stress situations/levels
Must be able to work weekends, holidays, and nights as outlined by department guidelines
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Sandoval Regional Medical Center