Mail Order Pharmacy Technician- HP Outbound Communications

Profile

Description

The Mail Operations Pharmacy Technician 2 performs inbound and outbound call functions with patients and providers. The Mail Operations Pharmacy Technician 2 also performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

Responsibilities

Decisions are typically focused on interpretation of area/department policy and methods for completing assignments. Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction. Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion.

Required Qualifications

Must have an active license with the Board of Pharmacy in the appropriate state.

Less than 3 years of related experience

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

High School Diploma or GED

National Certification, PTCB CphT

Additional Information

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com