Scrum Master - GTM Business Applications/PMO

Profile

See yourself at Twilio

Join the team as our next

Scrum Master - GTM Business Applications/PMO!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help

companies and developers worldwide

build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion

wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to facilitate our Go To Market Sales Operations teams to reach our program delivery goals. Acting as Scrum Master, you will lead collaboration and thoughtfully identify dependencies and risks, resolve blockers, make use of metrics to improve delivery, and apply Agile standard methodologies to optimize velocity, quality, and predictability.

Responsibilities

In this role, you’ll:

Own and facilitate Agile ceremonies bringing standards and flexibility to suit your team’s way of working, while coaxing them toward greater efficiency

Drive toward continuous improvement through analyzing data and inspect & adapt practices

Support the transparency and communication of the health and progress of an overall program that your teams contribute to

Help be an agent of change as we strengthen our Agile muscles across the GTM organization

Work collaboratively with fellow Scrum Leaders to track cross program dependencies and promote the success of the GTM Business Application/PMO teams.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

A true servant-leader, there to help the teams do their best work

Open to learning from others, humble, willing to experiment and try new ways of working

Organized — skilled at blocking and tackling, running things to ground, protecting the teams while making sure they’re responsive to the needs of the business

A strong Agilist — skilled at balancing standard methodologies, experiments, and flexibility to suit the situation

Strong verbal and written communication skills, including presentation and facilitating

Desired:

At least 3 years of relevant Agile experience, preferably as a Scrum Master

Experience in working with teams that build Business Applications

Experience working with Jira tools, Confluence and/or other Agile tools

Ideally Certified Scrum Master; bonus points for Scaled Agilist certification or experience in a Scaled Agile organization

SAFe Agile experience desired but not required

Location

This role will be remotely based in the United States.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call

Twilio Magic

. Additionally, we empower employees to build

positive change in their communities

by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for,

please consider other open positions

(Location dependent information)

Colorado applicants:

The estimated pay range for this role, based in Colorado, is

$90,320.00 - $112,900.00.

Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

#LI-REMOTE

Company info

Twilio Inc
Website : https://www.twilio.com