DISH Network L.L.C.
Englewood, CO, United States
Operations, Business Analyst
DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service \u2013 Sling TV \u2013 that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.
Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.
We are driven by curiosity, pride, adventure, and a desire to win \u2013 it\u2019s in our DNA. We\u2019re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
Billing and Credit Overview:
The Billing and Credit department supports the needs of DISH subscribers, agents, installers, and external departments by providing up front analysis for enterprise releases and projects. The department also provides support for back office operations and processes. The department is comprised of multiple facets with specific focus on targeted operational objectives that include, but are not limited to:
Serve as a Subject Matter Expert within the asset recovery process & commitment process
Identify trends in the asset recovery and commitment processes to make strategic business decisions
Prepare, produce, and validate reporting to alert the business regarding unforeseen shifts in the performance
Identify potential opportunities for process improvement and report automation using various methods, i.e. databases, spreadsheets, external data sources, IT development, and execute changes to systems with little or no impact
Identify opportunities for process and systems enhancements to create efficiencies and reduce resource allocation for routine tasks, procedures, and reports; assist in the completion of projects and using discretion to determine the methods to meet established goals
Create ad-hoc reports as requested in a timely and accurate manner, assist leadership with various tasks and items as needed, comply with all company policies and departmental procedures, ensuring honest and ethical conduct at all times while maintaining a positive attitude
Skills - Experience and Requirements
Bachelor's degree or relevant courses or relevant experience preferred
Advanced knowledge of Microsoft office products
Ability to read and interpret documents such as contracts, procedures and instructions, write routine reports and correspondence, speak effectively before groups of customers, vendors, and fellow employees
Ability to maintain credible and appropriate relationships with other employees and management, strive to achieve effective performance within the department, working for the overall success of the company
Ability to calculate figures and amounts (such as discounts, interest, commissions, proportions, percentages), define problems, collect data, establish facts, and draw valid conclusions, interpret an extensive variety of technical and non-technical instructions, and deal with several abstract and concrete variables
DISH Network L.L.C.
Website : https://www.dish.com/