Chief Operating Officer

Profile

Chief Operating Officer
The candidate will be integrating the Partners’ vision. Driving the firm’s operating capabilities to surpass client satisfaction and retention, and firm goals. Assessing and implementing improved processes and new technologies and collaborating with management regarding the implementation of these improvements. Developing financial strategies for acquiring working capital and forecasting and leading revenue growth. Compiling the operating budget and tracking the variance to actual financial performance. Supporting team leads through development of team member KPI goals, scorecards and milestones, and accountability to the same. Controlling firm costs and introducing tactical initiatives to address losses. Delegating responsibilities to ensure team members grow as capable participants. Employing various initiatives to coach team members to optimize their capabilities. Working with in-house recruiter to execute recruiting initiatives. Working with the Firm Trainer to successfully onboard and train new team members. Reading, analyzing, and interpreting firm data. Working with team leads to complete performance reviews for team members coaching and mentoring of team leads through transparency and sharing of information. Proven experience as a Chief Operations Officer or relevant role is required. Should have 5+ years’ experience managing a complex enterprise’s multidisciplinary teams, including human resources, finances, operations, marketing, and strategies. Should have 5+ years’ experience managing, developing, and empowering teams. Proven experience in strategic planning and business development is required. Experience driving efficiencies through process improvement is required.

Company info

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