Senior Scrum Master

Profile

Job Information

Humana

Senior Scrum Master

in

Riverton

Wyoming

Description

Humana is seeking a Senior Scrum Master to join our Fortune #40, Best Places to Work Company and help us make a difference as we help our members achieve their best health!

The Senior Scrum Master facilitates and aligns across one or more teams including Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. The Senior Scrum Master acts as a catalyst for change by making the evolving processes work for the entire team. The Senior Scrum Master acts as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. This individual shares learnings with a community of like-minded Scrum Masters to accelerate Humana's agile transformation.  Additionally, the Senior Scrum Master drives the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of assigned team(s). The Senior Scrum Master performs moderately complex to complex work necessitating independent initiative, judgement as well as a need to react quickly and adapt to changing department or team needs.

Responsibilities

Key Responsibilities:

Guide the Scrum Team on how to use Scrum and SAFe practices and patterns to deliver high-quality products and services to our customers. 

Navigate easily through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members.  

Create an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration.

Get team(s) to a high-performing level by nurturing self-organization and team cohesion. 

Facilitate and support all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective. Supports PI Planning, System Demos and Inspect and Adapt sessions. 

Mentor the Product Owner(s) in user story creation, prioritization and Product Backlog refinement ensuring the team focuses on technical needs, including improvements to testing and deployment processes.

Facilitate team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes. Make work visible to ensure impediments are removed and progress is viewable and continuous.

Utilize and correlate data and team metrics to demonstrate team capacity, predictability and maturity. 

Help teams navigate through organizational change leveraging change management frameworks such as Kotter's Leading Change and PROSCI ADKAR. 

Collaborate with other Scrum Masters and Agile Coaches to contribute to the improvement of Agile practices within the organization, including sharing through Communities of Practice. 

Work impacts the achievement of results for the department; influencing departmental strategies.

Makes decisions on moderately complex issues exercising discretion and judgement over policies and practices.

Works independently determining methods and approach to work.

Determines priorities and timelines for own work.

Required Qualifications:

5 years related experience, including 3 years as a Scrum Master

2 years of experience working with agile methodologies on large scale, technically complex projects

Thorough understanding of agile methodologies, values, practices and patterns

Proven experience coaching and mentoring others

Proven ability to facilitate the removal of impediments

Advanced facilitation, presentation, influencing, and relationship management skills

Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)

Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile , IC-Agile ATF(Agile Team Facilitator)

Experience with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne (Digital.ai), and/or Rally

Preferred Qualifications:

Bachelor's degree in Business, Information Technology or a related field

5 years of experience as a Scrum Master working in a Scaled Agile Framework (SAFe)

Experience leveraging data and team metrics to demonstrate team capacity, predictability & maturity

Experience with Lean and implementing a process improvement mindset

Experience with Portfolio tools such as Service Now, Jira Align, PlanView/Leankit, and/or Rally

Agile coaching experience with Agile methodologies such as Scrum or Kanban

Scaled Agile (SAFe) certification(s): Scrum Master or Advanced Scrum Master

Experience with testing practices (Gherkin) and DevOps

Experience with Azure DevOps as a product backlog tool

Additional Information

Location/Work Style:

Remote US

Why Humana?

At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:

Work-Life Balance

Generous PTO package

Health benefits effective day 1

Annual Incentive Plan

401K - Excellent company match

Well-being program

Paid Volunteer Time Off

Student Loan Refinancing

If you share our passion for helping people, we likely have the right place for you at Humana.

Work at Home Guidance

To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

#LI-Remote

​This is a remote position

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

Company info

Humana Inc.
Website : http://www.humana.com