PetSmart Store Support Group, Inc.
This position leads, manages and executes entire lifecycle of a product line from strategic planning to tactical activities. In this position, you will identify, define, analyze, prioritize, test, and refine the technology platform requirements, and work with cross functional IT and business teams to deliver the final product. The role will work directly with our various internal and external stakeholders - business partners, IT teams and external vendors - to ensure successful translation of those requirements into solutions.
Support the creation of business requirements and functional design specifications. Identify gaps between business requirements and application capabilities and recommend options.
Actively engages with a team of developers, architects, and analyst in delivering business requirements, technical requirements and testing for the implemented functionalities. Work closely with the business throughout the project to ensure solution meets business needs.
Understands the business operations in detail; knowledgeable of current and possible future practices, trends, and information affecting multiple business functions and aspects of how they relate to other areas.
Ensures the appropriate IT teams are engaged in the solution so all effected systems are included. Influences technical solution. Identifies gaps between technical solution/application capabilities/business requests, and negotiates resolution.
Guide vendor partners to ensure deliverables are high quality, on time, and meet the business needs. Ensure that proposed system changes are supported by application vendor. Evaluate, coordinate and/or applies vendor package and software tool upgrades and patches.
Ability to engage business and extract requirements that may or may not be stated directly. Ability to resolve issues quickly and accept responsibility for the resolution.
Knowledgeable in current and possible future policies, practices, trends, and information affecting multiple business functions and aspects of how they interrelate to other areas.
Support creation and implementation of the quality assurance strategy, approach, and detailed plan. Create and execute test plans, cases and scripts; establish and manage acceptance criteria, identifies defects and works to a resolution with the Developers and business teams.
Bachelor’s degree - Math, Science, Computer Science, or Business preferred or equivalent work experience.
Minimum 3 years of experience in analyzing, designing, configuring and implementing complex applications and integrating vendor packages; played a significant role in leading or managing medium to large projects.
Strong understanding of the Software Development Lifecycle
Experience with business modeling and requirements management tools, as well as knowledge of project management and application implementation methodologies
Experience for managing vendors to deliver components of projects.
NICE TO HAVES:
Understanding of APIs and modern technology architecture
Experience with booking services, such as hospitality systems, is strongly preferred.
Experience working on projects involving the implementation of 3
party software solutions
PetSmart Store Support Group, Inc.
Website : http://www.petsmart.com/
PetSmart, Inc., together with its subsidiaries, operates as a specialty retailer of products, services, and solutions for pets in the United States, Puerto Rico, and Canada. The company offers consumables, such as pet food, treats, and litter; and hardgoods, which include pet supplies and other goods comprising collars, leashes, health care supplies, grooming and beauty aids, toys, apparel, and pet beds and carriers, as well as aquariums and habitats, accessories, décor, and filters for fish, birds, reptiles, and other small pets. It also provides fresh-water fish, small birds, reptiles, and small pets; and pet services, such as dog training, pet grooming, and pet adoption services. The company also offers pet food and pet products through an e-commerce site, PetSmart.com. PetSmart, Inc. was founded in 1986 and is based in Phoenix, Arizona.