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CAMPUS- ONLY Recruitment
Only current UM Employees* are eligible.
*Open to all employee types including Temporary Staff and Student Employees.
The
Associate Director of the Residential Experience and Student Success
provides leadership for all activities related to UM Housing’s residential experience, including the residential curriculum and student success initiatives, and residential area administration. The residential experience is a central element of the student experience and is a key component of the University of Montana’s student success and retention efforts.
The Associate Director is expected to collaborate with the Director to create and lead progress towards a strategic vision for the residential experience including curation of the residential curriculum, and the development and support of living learning communities and student leadership programs that foster ongoing student development and academic success. Under limited direction of the Director of Residential Education and Community Standards, the Associate Director takes a leading role in managing day-to-day activities related to full-time and student staff supervision, the residential experience, crisis response, and student conduct and support in the residence halls and apartments.
The Associate Director works to develop positive, safe, and inclusive communities under the guidelines established in the University of Montana and UM Housing policies and is an advocate for the comprehensive residential experience in all areas of housing policy and operations. The Associate Director will work with Directors to formulate departmental policy and practices. As it relates to the position responsibilities, the Associate Director has the authority to make commitments and policies that affect department operation.
The Associate Director will be a member of the UM Housing Department Leadership Team and serve as a liaison between the student staff and the Leadership Team. In addition, the position will collaborate with the Assistant Directors, and Area Coordinators/Community Directors to manage and supervise the residential curriculum and social program endeavor in the residence halls and apartments.
The Associate Director will help develop, manage and coordinate living learning activities with campus partners with a goal of student retention. These programmatic endeavors will include opportunities for community enrichment, social and educational development, leadership development, and development of community within the living units.
Specific position duties include:
Directly supervise the Assistant Director of Residential Area Services & Staffing, full-time Area Coordinators, and Community Directors who oversee the paraprofessionals in the residence halls and apartments
Provide guidance to Lewis & Clark Office Manager and University Villages Office Manager related to departmental policies, student conduct incidents and regulations, and hiring procedures
Oversee operational and administrative functions of daily residence hall and apartment management in assigned areas
Serve as a member of the UM Housing Leadership Team
Oversee residential curriculum, living learning communities, academic and retention initiatives, and related ongoing assessment projects including data analysis
Manage development and continued update of residential curriculum planning documents, facilitation guides, assessment tools, and related materials throughout the implementation cycle
Ensure all residential curriculum data including LLC specific information is accurately tracked and documented in a timely manner to develop assessment reports and StarRez dashboards
Oversee student leadership initiatives related to student staff positions and residential leadership programs
Provide holistic oversight for the residential experience, student leadership programs, staffing processes, and residential service administration to ensure programmatic and policy coordination
Coordinate with the Assistant Director of Residential Area Services & Staffing and the Associate Director of Operations to develop, update, and administer the StarRez modules associated with Residential Education
Act decisively, diplomatically, and exercise independent judgment and discretion to advance and protect departmental and University relations in resolving situations
Conduct research on national housing/community standards trends standards to determine goals, strategic planning, and oversight of human/financial resources
Follow up on students of concern to ensure timely outreach and updates
Adjudicate conduct hearings for students who have violated policies; general University hearings as assigned
Help facilitate all student staff trainings and take the lead in overall logistics of training series
Participate in an on-call duty rotation for the UM Housing community 365 days of the year and respond to situations as needed
Collaborate and communicate with campus partners on University and Division Committees, serve as a liaison to assigned academic and University departments.
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action
: Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always; partner with place; and proudly tell the UM story.
Position Details
Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package
including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
Salary for this position is $70,000 - $77,000 per year commensurate with qualifications.
Required Qualifications
Master’s Degree in Higher Education, College Student Personnel Administration, Public Administration, Counseling or related field and five (5) years progressive experience in Housing management or community standards/student conduct position, OR a combination of education and experience in student leadership, student success/retention, or other student affairs position.
Strong knowledge of Housing and/or Community Standards and student personnel administration, student staff training and supervision, and diversity issues common within University Housing and Community Standards organizations.
Ability to understand and utilize new technology within the office; establish, maintain, process and update electronic and paper files, and an overall understanding of the University of Montana’s mission, program, and policies.
Ability to communicate with a wide variety of people in a precise and professional manner.
Ability to maintain an organized workload requiring multitasking and the need to prioritize various responsibilities with little supervision.
Ability to coordinate work schedules with staff, students, faculty, guests, and visitors to ensure that both customer and building needs are met.
Ability to formulate and enforce policies, complete departmental strategic planning, and assist with development of short- and long-term goals within the UM Housing operation.
Familiarity with department safety and security systems; ability to train staff on proper use and emergency response procedures.
Preferred Qualifications
Live in residence hall or apartment staff experience.
Experience working with conference housing program.
Experience with resolving conflict, team building, group dynamics, crisis management.
Ability to prioritize and manage multiple tasks and to delegate those tasks to others
Ability to communicate effectively in a training mode to employees being supervised; ability to evaluate applicants and hire staff; ability to evaluate and communicate with staff about job performance.
Ability to work nights/weekends during certain times of the year and respond to emergency situations as needed.
Progressive experience within Residential Life, Education or Experience programming.
Full-time staff supervision experience.
Experience with building management and staff engagement.
Experience working with Living Learning Communities and Residential Curriculums, and student success and retention initiatives.
About UM
and UM Housing
The University of Montana is flagship, research-intensive R1 institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.
UM Housing provides safe, clean, healthy and affordable living and learning facilities that foster an inclusive community living environment for students, staff, faculty and guests. UM Housing manages three areas: Residence Halls, Lewis and Clark Village, and University Villages - which provide a variety of housing options for single students, students with dependents, and University guests. Services provided in these facilities support and nurture personal development and educational experiences at the University of Montana.
To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.
University of Montana
Video: Mission First, People Always
UM on YouTube
City of Missoula
Video: There's This Place
Destination Missoula
Missoula Area Chamber of Commerce
The State of Montana
Visit Montana
Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References
*References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing
Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.
E mployment Eligibility.
All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).
Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.
Company info
The University of Montana Website : https://www.umt.edu
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