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Job Details

PwC Technology - Salesforce Technical Product Owner

Company name

Atlanta, GA, United States

Employment Type

Posted on
Nov 19, 2022

Valid Through
Mar 04, 2023

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Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our System Architecture team helps build customisable specific system solutions that enhance PwC’s system capabilities to appropriately serve all client needs. As part of the team, you’ll use enterprise architecture across application areas to build delivery models that map PwC capabilities to business needs outlined by clients.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

Support team to disrupt, improve and evolve ways of working when necessary.

Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.

Identify gaps in the market and spot opportunities to create value propositions.

Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.

Create an environment where people and technology thrive together to accomplish more than they could apart.

I promote and encourage others to value difference when working in diverse teams.

Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.

Influence and facilitate the creation of long-term relationships which add value to the firm.

Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

High School Diploma

Minimum Years of Experience :

8 year(s) of progressive roles leading IT architecture and engineering designs and domains.

Preferred Qualifications :

Degree Preferred :

Bachelor Degree

Preferred Fields of Study :

Information Technology, Management Information Systems

Certification(s) Preferred :

Salesforce Certified Administrator and/or Salesforce Certified Sales/Service Consultant

Preferred Knowledge/Skills :

Demonstrates thought leader-level abilities as a team leader, emphasizing the following areas:

Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation, while coaching staff including providing timely meaningful written and verbal feedback;

Developing and engaging team members to grow the collective experience delivering technology solutions that enable business processes from lead-to-cash;

Producing deliverables within a diverse, fast paced environment, while collaborating effectively across teams and multiple projects and initiatives in different phases simultaneously;

Solving business and technology challenges related to the implementation of multiple customized applications, delivering Enterprise platforms, and designing/developing platform based applications that meet business needs;

Understanding underlying business problems, while developing and delivering Salesforce technology-enabled solutions that address the identified issues, to include: Understanding the end-to-end Salesforce platform and the various business functions within the organization and how the technology will help streamline organizational needs;

Demonstrating command of process areas and leading practices embedded in functional solutions for the risk and independence applications;

Demonstrating, defining, and delivering scalable business architecture and integrated solutions involving different Salesforce clouds;

Understanding of integrations with third party systems through a variety integration patterns and products (Mulesoft, Informatica, etc) and Salesforce capabilities;

Demonstrating a broad understanding of enterprise applications to which Salesforce is commonly integrated to enable an end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Eloqua, and related cloud and/or on premise ERP business applications);

Conducting industry, market, competitive and value chain analysis;

Developing business cases and understanding underlying ROI;

Performing capability gap analyses and other-related customer-facing capabilities;

Developing customer centric operating models;

Driving strategic change into client organization;

Writing, communicating, facilitating, and presenting cogently to and/or for all levels of industry audiences, clients and internal staff and management;

Leveraging industry knowledge and analytical skills, especially as it relates to project management and facilitation;

Leading and/or facilitating teams and develop client proposals, leveraging extensive business development and relationship management acumen;

Identifying and addressing stakeholder needs such as developing and sustaining stakeholder relationships using networking, negotiation, and persuasion skills to identify potential new service opportunities;

Preparing and presenting complex written and verbal materials, and defining resource requirements, project workflow, budgets, billing and collection;

Leveraging business transformation skills with a track record of successful change enablement with quantifiable results;

Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks;

Guiding the business POs on value stories, defects, and support requests, that are technical in nature

Supporting business POs and tech POs on special projects and special requests;

Overseeing cross platform Value Stories with impact to R&I functionality; and,

Providing guidance to the Technical Analysts team regarding implementation approaches, defect remediation and general support.

At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more:

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy:

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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