Member Services Paralegal

Profile

Member Services Paralegal

RESPONSIBILITIES: Solve problems presented by members and others identified by the organization as high-priority or urgent. Conduct initial client intake and case assessment; work creatively to assist clients, including assisting with legal work, research, writing, advocacy, negotiations & referrals. Under supervision of attorney, assist clients with resolving employment-related issues, including negotiating resolution of wage-theft claims, assisting clients with completing requests for assistance to government agencies (including, but not limited to, the Maryland Department of Labor, Licensing and Regulation), and other related tasks. Administratively support legal team by ordering office supplies, coordinating volunteers, case file management, accounting, and publicizing legal services. Compile and publish information in one or more areas of expertise by writing referral guides, updating on-line guides and writing community education publications. Develop and cultivate network of partners who can provide case assistance, including by creating and maintaining an up-to-date referral list for clients, and by serving as a liason between relevant partners. Conduct community education “Know Your Rights” (KYR) sessions and community outreach. Maintain documentation of all client contact and service provision. Support power building activities, including by referring clients to community organizing Department and collaborating with other Departments to achieve organizational objectives and advance relevant campaigns. Attend on-going training workshops relevant to work. Compile monthly reports with statistics and written narrative explanations of activities and results. Participate in annual planning; compile and report statistic and narratives regarding clients/cases; identify spokespeople for campaigns and media. Provide high quality customer service, interactions and responses to all members, partner organizations, vendors, visitors, callers and any other individual or organization you may encounter in your role with CASA. Support the development and expansion of membership program and services. Maintain a positive attitude.

Additional Information

Requisition ID: 1271

Company info

CASA de Maryland Inc
8151 15th Ave.
Hyattsville
Maryland
United States 20783
Website : http://wearecasa.org