The Hartford Financial Services Group, Inc.
Job Description Description Are you someone who likes helping others, especially in times of need? Do you pride yourself on finding solutions and solving problems, by being a good listener and critical thinker? This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford. About This Opportunity:As an Associate Claims Representative \u2013 Auto Physical Damage, you\u2019re at the front lines for our customer. The primary role for the Associate Claims Representative is to investigate and manage claim files to help individuals and businesses prevail after a claim. Location: Indianapolis, INStart Date:\u00a0June 11, 2018Training \/ Shift Hours: Monday - Friday 8:00 AM - 5:00 PM EST As an Associate Claims Representative, You Will: Use active listening and critical thinking skills to quickly analyze and clearly understand a specific request or customer need, and then leverage the knowledge and resources to provide solutions. Demonstrate a passion for providing exceptional customer service. Take ownership to ensure we go above and beyond to service each caller's needs, using every touch point as an opportunity to build value and The Hartford brand. Act as a liaison with other departments to resolve problems. Operate under the mindset of The Hartford\u2019s Behaviors: Deliver Outcomes, Operate as a Team Player, Build Strong Partnerships and Strive for Excellence Commit to learning and developing, including a better understanding of Hartford products and business lines, both as an individual and as part of the group Be required to successfully complete a multi-week New Hire Training Course and obtain a passing score on the final course assessment. Continued employment with The Hartford is contingent upon you successfully passing the exam(s) within 30 business days from the completion of the training. Training may also include up to 2 weeks of travel to another Hartford location in the U.S. 100% attendance is required during training. You should have no schedule conflicts during training. Obtain and maintain a State Adjuster's License to process Property & Casualty insurance claims in the states supported by your office. Continued employment with The Hartford is contingent upon you successfully passing the licensing exam(s) within 30 business days from the completion of the training. Qualifications Who You Are You\u2019re attracted to work experiences that expose you to a wide variety of situations and can handle any situation with confidence, poise and professionalism. You possess exceptional problem solving and critical thinking skills and have a strong attention to detail. You use excellent verbal and written communication skills\u00a0to develop and enhance strong impactful customer relationships. You\u2019re flexible and willing to learn, lead, be lead, all while supporting others. You have your associate\u2019s degree and a minimum of two years of customer service experience. A bachelor\u2019s degree is preferred. Compensation At The Hartford, our compensation philosophy is simple: we pay competitive base salaries and reward performance. The salary for the Associate Claims Representative \u2013 Auto Physical Damage position starts at $43,000.\u00a0 Benefits These include: Medical, Dental, Life and Disability Insurance - EFFECTIVE ON DAY ONE! 19 days paid time off in your first year Tuition reimbursement Paid volunteer opportunities Employee recognition Wellness program And more Don\u2019t just apply for a job. Apply your passions. Once you apply online you\u2019ll receive a link via email to complete an automated assessment, assuming you haven\u2019t previously taken one in the past 6 months.Be sure to check your e-mail regularly for any status updates. To avoid emails from The Hartford being directed into spam, add Careers@TheHartford.com to your contacts. \u00a0Join us on Facebook | Follow us on Twitter | Join our group on LinkedIn Equal Opportunity Employer\/Females\/Minorities\/Veterans\/Disability\/Sexual Orientation\/Gender Identity or Expression\/Religion\/Age
The Hartford Financial Services Group, Inc.
Website : http://www.thehartford.com
The Hartford is in business to protect what is most valuable to customers—their homes, cars, businesses, income, and employees. We help individuals and businesses prepare for the unforeseen with insurance and income protection so they can prevail through loss, accident, or disability.