Learning Design Professional 2 - Remote US

Profile

Description

The Learning Design Professional 2 uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Learning Design Professional 2 work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

Responsibilities

The Learning Design Professional 2 analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, policy & procedure documents, job aids and process flow documents.

Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness.

Ensures course materials are current and relevant to training needs.

Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement.

Provides instruction and guidance to Facilitators.

Plans, organizes, and develops training curriculum, materials, job aid, job performance aids and programs to meet specific training needs.

Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant.

Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas.

Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed.

Follows established guidelines/procedures.

Required Qualifications

Associate's Degree.

Minimum of two (2) years of development experience specifically in training materials, SOPA (Standard Operation Procedure Announcement), process flows, and job aids.

Highly proficient in Microsoft and other applications (Excel, Word, PowerPoint, Adobe PDF, Visio).

Progressive business experience with a focus on learning strategies and adult learning theories.

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Must have a separate room with a locked door that can be used as a home office, to ensure you have absolute and continuous privacy while you work.

Must have the ability to provide a high-speed DSL or cable modem for a home office (Satellite and Wireless Internet service is NOT allowed for this role). A minimum standard speed for optimal performance of 10x1 (10mbs download x 1mbs upload) is required.

Preferred Qualifications

Bachelor's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Organizational Design or Related field.

Work experience in a Medicaid health care and / or in insurance settings.

Six Sigma Certified.

Additional Information

Typical Work Days/Hours: Monday - Friday; 8:00am - 5:00pm EST.

Interview Format

As part of our hiring process, we will be using an exciting interviewing technology provided by Montage/Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.

If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.

If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Scheduled Weekly Hours

40

Company info

Humana Inc.
Website : http://www.humana.com