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Job Details

Telecom Analyst- IT

Company name
Express Scripts Holding Company

Franklin Lakes, NJ

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Telecom Analyst- IT

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Job Ref:



Express Scripts


Franklin Lakes


New Jersey (NJ)

Position type:



The Technical Analyst will be working directly with telecom carriers and internal customers on a daily basis to obtain pricing, place orders and coordinate installation and testing of new circuits


Resolve Telco and business groups queries related to invoices and payments information on timely basis. Prepare and ensure month end activities are executed on timely basis. Prepare system charge back departmental entries, do relevant bill/ledger reconciliations & Telco accruals, work with Suppliers on ensuring current billing issues are resolved.

Responsible for the lifecycle of all telco vendor circuit orders by acting as a liaison with telco vendors.


Must have a Bachelor degree and 5-8 years experience in computer science, data processing, electronics or other related field; and at least two years' work experience in telecommunications, computer technology, electronics or other directly related field, OR 11-14 years work experience

Experience in telecommunication operations is preferred. Preference for those who have recent hands on experience with installation and testing coordination.

Ability to accurately read, interpret and communicate detailed network infrastructure, diagrams and technical documents. Conceptual knowledge of MPLS/VoIP/TDM/WAN.

Candidates will have a solid background in telecom provisioning, billing and support.

Experiences in accounting (Account Receivable, Account Payable, invoicing and etc.). Work with Vendors on invoice discrepancy. Run and analyze billing/usage reports. Experience working with contracts, and pricing schedules. Perform invoice analysis to identify billing error, discrepancies and opportunities for savings. Investigate telecom usage charges.

Strong Computer skills, Excel, Word, Microsoft Office, Database, Visio. Maintain a telecom inventory database.

Vendor management experience for

echnical aptitude and ability to research and solve complex technical issues. Schedule and participate in weekly status calls with clients, teammates and carrier providers.

Ability to communicate effectively with telecom carriers.

Project management of multiple orders simultaneously with a high level of accuracy and quality. Coordinate scheduled installations, circuit turn-ups and testing.

Work with contacts to obtain up-to-date and accurate information before placing orders.

Willingness to work past normal hours for circuit turn-ups and testing.

Organizational and time management skills a must.

Proven experience excelling in a fast-paced, dynamic environment with the ability to multi-task and provide support across a complex enterprise.

Work closely with project managers on enterprise deployments to meet requirements.

Ability to prioritize deadlines and openly initiate communications with management team if deadlines appear to be at risk.


Technology- Infrastructure and Engineering

Do you enjoy making things work seamlessly and figuring out ways to improve functionality? Do you have a knack for automating processes? Be a part of our team that focuses on reliability and keeping our systems running. From data centers to servers, this talent is relied on to create and maintain critical platforms for the organization. If this is your skill set and you want to be at the center of work that impacts 83 million Americans, explore our opportunities.


Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the Most Admired Companies in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services. We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan. Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation. Express Scripts is a VEVRAA Federal Contractor.


Company info

Express Scripts Holding Company
Website :

Company Profile
Abbott Diabetes Care communicated a recall of certain FreeStyle® strips used in the FreeStyle® Blood Glucose Meter built into the OmniPod Personal Diabetes Manager (PDM). They have also recalled the FreeStyle Flash® Meter and FreeStyle® Classic meters. Both recalls are being issued because glucose level readings using these products may provide erroneously low results which if not recognized may pose significant risks to your health.

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