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Job Details

It Help Desk Specialist

Company name
Baird Holm LLP.

Experience
3 yrs required

Location
Omaha, NE, United States

Employment Type
Full-Time

Industry
Legal

Posted on
Oct 17, 2022

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Profile

IT Help Desk Specialist

The candidate' should be customer service focused, a resourceful problem solver that thrives in a fast-paced environment full of people with "get the job done" attitudes, have the ability to think critically and analytically, be able to move conflict situations to resolution and have great verbal and written communication skills. Responsibilities include: Answer calls/emails for help desk issues; Use internal ticketing system for help desk issues tracking; Assist with validating and updating support documentation; Assist with setup for webinars, go-to meetings, Zoom/Skype/Facetime meetings, etc. Assist with managing computer inventory; Recommend process improvements for support services.

Company info

Baird Holm LLP.
1700 Farnam Street Suite 1500
Omaha
Nebraska
United States 68102-2002
Website : http://www.bairdholm.com

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