Job Details

Non-CDL DRIVER - Delivery FT

Company name

Hermitage, TN, United States

Employment Type

Bluecollar, Transportation, Trucking

Posted on
Nov 30,2019

Valid Through
Mar 14,2020

Apply for this job


Date posted



Hermitage, Tennessee

Location Name

Hermitage, TN


5025 Old Hickory Blvd.

Employment Type I

Full time

Employment Type II


Line of Business




Non CDL Driver

Purpose of Role

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Non-CDL Driver, this means:

Being friendly and professional, and responding quickly to customer and associate needs.

Verifying that merchandise is in good condition, accurately accounted for, and delivered to customers on-time.

Inspecting delivery vehicles and ensuring the safety and security of the loading and unloading process.

The Non-CDL Driver plays a critical role in ensuring on-time, accurate, and safe deliveries, while providing exceptional service to our customers in their homes. This associate has the opportunity many times each day to leave a final positive impression with our customers and the purchasing experience. This associate builds positive relationships with customers every day and ensures their needs are met. Most of this associate’s day is spent driving, inspecting, loading and unloading merchandise, and assisting with installation. The Non-CDL Driver contacts customers to confirm delivery details, determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews. Additionally, this associate must follow DOT regulations, including DOT physicals, to keep themselves and others safe while driving.


Customer Service

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs.

Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise.

Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary.

Demonstrates sincere appreciation to customers.

Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.

Contacts customers regarding delivery or coordinates with the truck driver to call the customer.


Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders.

Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order.

Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading.

Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.

Retrieves merchandise and returns items to store at the customer's request.

Clean and Safe Stores

Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations.

Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes.

Unloads, installs, and tests appliances upon delivery.

Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates).

Completes Department of Transportation (DOT) reporting to maintain DOT certification.

Submits a driver’s log when necessary.

Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection.

Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas.

Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates.

Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices.

Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).

Required Education/Experience

Minimum Qualifications:

Valid state-issued driver’s license.

Ability to read, write, and perform basic arithmetic (addition, subtraction).

Must be 21 years of age.

Ability to comply with DOT and CDL regulations.

Valid medical certificate or ability to obtain one upon employment.

Ability to pass MVR screen in accordance with company requirements.

Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications:

3 months of experience operating forklift/power equipment such as lifts, order pickers, and similar equipment.

6 months of experience performing in-home delivery OR retail customer service.

Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Company info

Website :

Similar Jobs:
Automotive Service Technician
Location : Hendersonville, TN
\u003cp\u003eTire Discounters is a full service automotive shop so our trained Service Technicians / Mechanics perform undercar and underhood services including but not limited to: shocks, struts, steering, alignments, brakes, tra...
Overview\nNashville, Tenn.-based Bridgestone Americas, Inc. is the U.S. subsidiary of Bridgestone Corporation, the world\u2019s largest tire and rubber company.Bridgestone Americas and its subsidiaries develop, manufacture and ma...
Warehouse Associate - DOT in Lebanon TN
Location : Gallatin, TN
Warehouse Associate - DOT in Lebanon TN','19014154','!*!$19.00-$22.50/hourAt The Schwan Food Company, we are driven to bring our customers delicious foods and reliable services. That's how we grew from a one-man-and-a-truck delive...
I was very pleased with the EmploymentCrossing. I found a great position within a short amount of time … I definitely recommend this to anyone looking for a better opportunity.
Jose M - Santa Cruz, CA
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2019 EmploymentCrossing - All rights reserved. 169 192