Texas Office of the Attorney General
San Antonio, TX, United States
Child Support Officer I
Duties: The candidate performs entry-level/routine child support work. Work involves conducting detailed investigations to locate absent parents, establishing paternity; enforcing court orders for child support and/or responding to customer inquiries. Takes the appropriate case action to locate absent parents, establish paternity for children born out-of-wedlock, establish or enforce child/medical support obligation, or initiate case closure. Conducts detailed in-office investigations to locate parties, verify employment and determine assets. Prepares documents relating to legal and administrative actions to establish or enforce child support orders. Negotiates lump sum payments from noncustodial parents who owe past due child/medical support. Monitors child support cases and refers delinquent cases for the appropriate enforcement action(s). Documents all case actions taken using the appropriate agency tools, including TXCSES, case/court documents. Reviews and maintains child support virtual files for accuracy in the Enterprise Content Management (ECM) repository. Reviews cases to determine if the cases are eligible for closure. Attends court to assist legal staff, as needed. Researches case information on the computer including TXCSES. Maintains current knowledge of child support policies and procedures, Texas Family Law, federal regulations and other states' IV-D regulations. Assesses child support cases to determine the appropriate case action. Explains Child Support Program policies, procedures and regulations to customers. Serves as Notary Public. Performs related work as assigned. Maintains relevant knowledge necessary to perform essential job functions. Attends work regularly in compliance with agreed-upon work schedule. Ensures security and confidentiality of sensitive and/or protected information. Complies with all agency policies and procedures, including those pertaining to ethics and integrity.
POSTING NUMBER: 19-2192
Attorney General Greg Abbott is the lawyer for the State of Texas and is charged by the Texas Constitution to: defend the laws and the Constitution of the State of Texas represent the State in litigation approve public bond issues To fulfill these responsibilities, the Office of the Attorney General serves as legal counsel to all boards and agencies of state government, issues legal opinions when requested by the Governor, heads of state agencies and other officials and agencies as provided by Texas statutes, sits as an ex-officio member of state committees and commissions, and defends challenges to state laws and suits against both state agencies and individual employees of the State.