Job Details

Human Resources Manager Benefits amp Leave Administration

Company name
Pacific Clinics

Arcadia, CA, United States

Employment Type

Hr, Manager, It, Administrative

Posted on
Aug 15,2019

Valid Through
Nov 28,2019

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Responsible for employee benefits; leaves; Interactive Process and Reasonable Accommodations under the Americans with Disabilities Act, as amended (ADA); Workers’ Compensation claims, and Supervises a staff of two -- HRIS/Benefits Coordinator and Leave/ADA Interactive Process Accommodations Coordinator. Administers employee benefit plans including, but not limited to, medical, dental, and vision plans, 403(b) and 401(k) retirement plans, FSA, HSA, AD&D, LTD, life insurance, tuition reimbursement, and EAP. Creates efficiencies through understanding system capabilities and streamlining processes.



Provides supervision, leadership, work prioritization and training to supervisees.


Responsible for benefits invoice processing including, but not limited to verifying calculation of monthly insurance premiums; reviewing and auditing bills; submitting corrections and ensuring the accuracy of the insurance billings; setting up vendor feeds and reconciling feed-related issues in the HRIS; and coordinating with the Accounting Department as needed.

Responsible for implementing upgrades to, and maintaining, HRIS benefits module in collaboration with HRIS Project Manager/Administrator.

Responsible for training employees and writing Job Aids on benefit plan enrollment process.

Manages annual Open Enrollment including, but not limited to, meeting with insurance broker; providing input on proposed benefit offerings and plan design; HRIS set-up for Open Enrollment; employee communication plan; scheduling employee meetings and implementing changes for new plan year in the HRIS.

Coordinates with Payroll on Open Enrollment benefit deduction set-up and regularly on benefit deductions and processing.

Responsible for employee education on benefits including, but not limited to, New Employee Orientation benefits training module.

Responsible for responding to employee benefits questions and concerns and trouble-shooting with benefits broker and vendors as needed.

Responsible for ensuring that Payroll has all required benefit-related data for bi-weekly payroll.

Responsible for distribution of all mandatory benefit plan communications to employees including, but not limited to, summary plan descriptions, summary annual reports, and fee disclosures.

Responsible for ACA compliance and reporting requirements.

Serves on Employee Recognition Committee.

Attends Retirement Plan Committee meetings.


Responsible for the management and compliance based on local, state and federal regulations of leave administration including FMLA, CFRA, PDL, ADA and Workers’ Compensation including documentation, notification, correspondence, tracking, time-keeping and communication with employees and managers.

Responsible for responding to leave inquiries and tracking and managing leaves.

Responsible for ensuring that Payroll has all required leave-related data for bi-weekly payroll.

Conducts and documents the interactive process in connection with employee requests for accommodations under the ADA; works collaboratively with the requesting employee and supervisors to fashion a reasonable accommodation; monitors the effectiveness of the accommodation; and works with the employee and supervisors to make any needed adjustments to accommodations.

Monitors and administers Worker’s compensation claims, communicates with claims adjusters and legal advisors.

Maintains Occupational Safety Health Administration (OSHA) log and completes OSHA 300 report.

Collaborates with the Risk and Safety Manager on ergonomic assessments.

Participates in quarterly Workers’ Compensation claims reviews, in-service training and serves as a member of the Health and Safety Committee.


Responsible of updating and maintaining benefits and associated tables in the HRIS system.

Compiles data and prepares detailed reports including discrimination testing, census requests, ACA reports, etc.

Writes, create and runs reports and assists in the development of reports to meet the requirements of the Company for benefits and leaves.

Provides technical expertise as the HRIS benefit module subject matter expert, focusing on process improvement.

Provides broad analytics, metrics, analysis, support and coordination to the HRIS benefit module.


Attends and participates in management and staff meetings.

Models Pacific Clinics’ approach, mission and core values in all communications and interactions.

Communicates effectively in a culturally competent and diverse consumer and employee population and promotes favorable interaction with managers, co-workers and others.

Reports to work on time and maintains reliable and regular attendance.

Performs other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily under general supervision only. The position requires that the employee regularly exercise discretion and independent judgment in the performance of duties. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Supervises employees and performs supervisor responsibilities in accordance with the Clinics’ policies, procedures and practices.

Initiate and maintain professional interactions and communication with Clinics’ employees and/or others.

Position works as part of a multidisciplinary team and interacts with all levels of organizational staff and management; outside auditors and/or Agency vendors.



– Effectively and consistently communicates contract and compliance directives to staff. Encourages interactive discussions and maintains an open-door policy. Ensures that all staff within the program are properly educated and informed about matters relating to the Agency, program, and division.

Relationships and Attitude

– Models professionalism by maintaining effective working relationships, following all policies and procedures and approaching challenges with a proactive and positive attitude. Also develops strong, trusted relationships with colleagues and customers.


–Models good attendance by adhering to their regular work schedule and at times working additional or varied hours to accommodate workflow.

Problem Solving

– Ability to analyze problems and implement acceptable solutions.


- Maintains the confidentiality of all business documents and correspondence



Bachelor’s Degree in human resources, business, computer science or related area from an accredited institution of higher learning.

Five years of benefits and leaves experience.

Minimum three years’ experience working with insurance brokers, plan administrators, benefit plan vendors, workers’ compensation.

Minimum three years’ administrative HRIS experience with Ultimate Software, preferred.

Minimum two years’ interactive process/reasonable accommodations experience.

Minimum one year Cognos analytics experience.

Expert in MS Excel, Word, PowerPoint, HRIS report writing, and Access.

Strong supervisory skills and the ability to prioritize tasks.

Analytical, detail-oriented and ability to work in a fast-paced, high work volume environment.

Knowledge and experience with ACA requirements and processes.

Must possess a valid California Driver’s license and maintain an insurable driving record under the Clinics' liability policy.


While performing the duties of this job the employee is frequently required to stand or sit. The employee is required to use hands to produce records and/or documentation in manual or electronic format. The employee must regularly lift and/or move up to five pounds and occasionally move or lift up to ten pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate. Travel between locations and corporate office is required.


A review of this description has excluded the marginal functions of the position that are incidental to job performance of the fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by his or her manager and/or supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the Los Angeles Fair Chance Initiative for Hiring.


We provide equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, national origin, citizenship, veteran or qualified disabled veteran, ancestry, age (over 40), physical or mental disability (an impairment that limits a major life activity, medical condition (cancer-related or genetic characteristic), or any other classification protected by law. In addition, Pacific Clinics will provide reasonable accommodations for qualified individuals with disabilities.

Pacific Clinics is committed to providing equal employment opportunities to all applicants for employment. We are an EEO/AA Employer.

Please view Equal Employment Opportunity Posters provided by OFCCP here

Company info

Pacific Clinics
Website :

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