General Dynamics Information Technology
As a Desktop Support Administrator you will provide Tier 2 level user and hardware support of Windows based network systems. Responsibilities included installing and configuring computers; and monitoring network infrastructure and peripherals such as printers; scanners; and related hardware. Configuring CISCO switch ports; additionally pulls cables and rewires; or guides the work of others in the rewiring of cables as required for new installations and office reconfiguration.Troubleshoots computer hardware and software issues including; e-mail; network and peripheral equipment; and makes repairs and corrections where required. Coordinates priorities with numerous functional areas to ensure timely completion; acts as a primary interface for both internal and external customers. Must be self-motivated and have a capacity to determine the correct course of action on their own; as well as work through issues with minimal help from others.
Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.
2-5 years of directly related experience in systems administration and analysis.
Security CE Certification required; DoD compliance 8570.01M applies
MS Server 2008 R2/2012R2 Operating Systems experience
MS Windows 7 SP1; Windows 10 Operating System experience
Requires a strong working knowledge of information systems and application fundamentals
Excellent troubleshooting and problem solving skills
Good communication skills; shows tact; effective listening skills and follow through
Detail oriented and organized; able to understand information systems and ensure accuracy of work
ITIL V3 Foundations Certification desired
Pursues ongoing education in technical topics
Microsoft Active Directory / Exchange experience
Microsoft Office / Outlook experience
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As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
Job FunctionInformation Technology
Security Clearance LevelTop Secret/SCI
Full/Part TimeFull Time
General Dynamics, headquartered in Falls Church, Virginia, employs approximately 96,000 people worldwide. The company is a market leader in business aviation; land and expeditionary combat systems, armaments and munitions; shipbuilding and marine systems; and information systems and technologies. More information about General Dynamics is available online at www.generaldynamics.com