Job Details

Desktop Support Administrator

Company name
General Dynamics Information Technology

Virginia Beach, VA

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Job Description

As a Desktop Support Administrator you will provide Tier 2 level user and hardware support of Windows based network systems. Responsibilities included installing and configuring computers; and monitoring network infrastructure and peripherals such as printers; scanners; and related hardware. Configuring CISCO switch ports; additionally pulls cables and rewires; or guides the work of others in the rewiring of cables as required for new installations and office reconfiguration.Troubleshoots computer hardware and software issues including; e-mail; network and peripheral equipment; and makes repairs and corrections where required. Coordinates priorities with numerous functional areas to ensure timely completion; acts as a primary interface for both internal and external customers. Must be self-motivated and have a capacity to determine the correct course of action on their own; as well as work through issues with minimal help from others.


Bachelors Degree in Computer Science or a related technical discipline; or the equivalent combination of education; technical certifications or training; or work experience.


Required Skills

2-5 years of directly related experience in systems administration and analysis.

Security CE Certification required; DoD compliance 8570.01M applies

MS Server 2008 R2/2012R2 Operating Systems experience

MS Windows 7 SP1; Windows 10 Operating System experience

Requires a strong working knowledge of information systems and application fundamentals

Excellent troubleshooting and problem solving skills

Good communication skills; shows tact; effective listening skills and follow through

Detail oriented and organized; able to understand information systems and ensure accuracy of work

Desired Skills

ITIL V3 Foundations Certification desired

Pursues ongoing education in technical topics

Microsoft Active Directory / Exchange experience

Microsoft Office / Outlook experience

#dpost #cjpost #ARMA #JSOC

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

Requisition ID2018-49877

of Openings1

Job FunctionInformation Technology

Security Clearance LevelTop Secret/SCI

Full/Part TimeFull Time

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Company Profile
General Dynamics, headquartered in Falls Church, Virginia, employs approximately 96,000 people worldwide. The company is a market leader in business aviation; land and expeditionary combat systems, armaments and munitions; shipbuilding and marine systems; and information systems and technologies. More information about General Dynamics is available online at

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