The BH Link is searching for enthusiastic professionals who are looking to make a positive impact in the Rhode Island community! The BH Link is a 24/7 triage facility providing assessment and referral services for adults experiencing mental health and/or substance use crises. The role of the Treatment Assistant will be to provide a warm welcome for clients visiting the program and to provide support to the clinical team throughout the client’s time there.
Roles and Responsibilities:
- Working in an evening/overnight awake position.
- Assist clients in filling out paperwork, as needed,
- Provide information about the BH Link for clients, friends, and family.
- Help to ensure the comfort and safety of clients throughout their visit to BH Link.
- Monitor facility cameras and help to ensure environmental safety on and around the grounds of the program.
- Guide clients through safety checks during their entry into the BH Link facility.
- Assist in facilitating transportation to and from the BH Link facility, as needed.
- Assure that treatment bays are presentable and safe prior to the transition of a client from the waiting room to the treatment bay.
- Maintain documentation and logs, as appropriate.
- Provide additional clinical and administrative support as needed.
Desired Skills:
- Personable and compassionate in approach.
- Able to build rapport with clients within a short period of time.
- Able to apply learned verbal de-escalation techniques with clients in crisis.
- Works well in a team setting and communicates effectively with other professionals.
- Proactive and engaged when working with clients and co-workers.
- Ability to multi-task and prioritize effectively in fast-paced environments.
- Multilingual professionals are encouraged to apply (and reimbursed accordingly).
Experience and Education:
- Minimum high school diploma (or equivalent)
- Preferred 1-2 years' experience in human services or other relevant experience
Employer job 
90 Day Old Job 