Job Details

Part-Time Customer Service Representative

Company name
Aaron's, Inc.

Location
Clinton, NC, United States

Employment Type
Part-Time

Industry
Part Time, Customer Service, Retail

Posted on
Feb 13,2020

Valid Through
May 28,2020

Profile

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

This is a part-time position.

Aaron’s Customer Service Representatives drive sales by providing a welcoming, supportive customer experience unmatched in our industry. They help bring our customers one-step closer to their goals of ownership and are critical to the success of our stores. As a Customer Service Representative, you will support in-store, telephone, and direct marketing sales, assist with merchandising, and process renewal payments.

Skills for Success

Customer Service Representatives thrive in a fast-paced environment and are positive and professional problem-solvers motivated to do whatever it takes to help our customers achieve their goals. Customer Service Representatives can connect and relate well to people, listen attentively, explain things simply and easily. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Assist customers on the showroom floor

Accept and process customer payments

Direct customer opportunities to the Sales Manager as it relates to service and sales

Maintain the appearance and organization of the customer transaction counter

Assist in the maintenance of the showroom including but not limited to cleaning, organizing, and organizing merchandise

Maintain regular mailing campaign to drive revenue and partner with sales manager on sales campaigns

Input customer information for new lease agreements purposes

Update customer information and account statuses

Answer incoming phone calls and route to the appropriate team member

Meet and exceed daily, weekly and monthly sales goals

Process order forms and references

File and maintain customer folders and customer files

Any other reasonable duties requested by management

Requirements

At least 18 years old

Ability to work schedule of hours varying from 8 am to 9 pm

High School diploma or equivalent preferred

Strong organizational and communication, both verbal and interpersonal skills

High energy with the ability to effectively perform all functions of the store and multitasking effectively

Ability to assist with lifting up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

General product knowledge preferred

Maintain a professional appearance

Proficient computer skills and telephone etiquette

Strong sales skills in person and via telephone

Uphold the Aaron’s Brand and protect company assets

High level of energy in the workplace

Rewards

Team members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation. Part-time team members are also eligible for:

401(k) plan based on hours worked

Sick Time based on hours worked

About Aaron’s

At Aaron’s we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada. Our customers shop at Aaron’s for the same reason you should choose us for the next step in your career – our ability to positively influence people’s lives. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.

Aaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class. Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.

Aaron’s is an Equal Opportunity Employer

Company info

Aaron's, Inc.
Website : http://www.aarons.com

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