Job Details

Retail Sales Associate

Company name
Shoebuy.com, Inc.

Location
Indianapolis, IN

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Job Description

DOWN TO BUSINESS:

Our Product Specialists (Sales Associate) are responsible for ensuring our customer loves our stores and footwear as much as we do.

They each help deliver an incredible customer experience and showcase the Skechers Brand in all they do.

THE FUNDAMENTALS:

SALES CHAMPION

Engages our customer the first time and every time...

Greets, meets and gets to know our customers as much or as little as warranted and makes sure they have a great experience whether they stop in for 2 minutes or 2 hours.

Sells our incredible products and their features and benefits by recommending footwear and accessories that meet and exceed our customers' wants and needs.

PRODUCT SPECIALIST

Treats our shoes and accessories with love, making sure the floor is always full, priced correctly, displayed to company standards, with right signage and beautifully presented.

Refuses to accept anything less than a clean, pretty store.

Works urgently to process shipment or transfers within deadlines so our customers never miss that perfect pair.

Proudly serves as a brand ambassador for Skechers, sharing their extensive product knowledge everyday.

PEOPLE PERSON

Loves being part of the team and treats every co-worker with respect, positivity and camaraderie. Ensures the team's positive energy and enthusiasm is shared with every customer everyday.

OPERATIONAL EXPERT

Recovers, fills, stocks, cleans and shifts - never stops moving and ensuring our floor inventory and store look top-notch.

Follows policy & procure as well as best practices without exception to ensure a healthy, stable and profitable store.

When working the cash wrap, always delivers accuracy and integrity when conducting any customer transaction.

WHAT YOU BRING TO THE TABLE:

Something about retail speaks to you!

Like the host of a great party, you love welcoming customers everyday and going above & beyond to ensure they leave happy.

You find standing around terribly boring, so you use your hustle to knock-out your task list ahead of time, every time to make sure your store and sales floor is full, ready to shop and looks award-winning!

As you work alongside your team and customers, you bring so much positive energy and fun but also never lose focus and always ensure your work is accurate and dependable.

Your previous retail/customer service experience has taught you a lot, but you always want to learn more and welcome your leaders’ positive feedback and coaching.

Job Requirements:

Qualifications

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB REQUIREMENTS:

• Ability to execute excellence to company standards at all times.

• Must possess good written and verbal communication.

• Must produce work that is accurate, thorough and meets requirements on consistent basis.

• It is a condition of employment, and responsibilities require, that you are flexible with regard to hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business.

EX

P

ER

IENCE and/or EDUCATION:

• A minimum of one year cumulative retail/customer service experience required

• High School Diploma, or equivalent

LANGUAG

E SKILLS:

Ability to read and interpret documents such as safety rules, policies and procedures, and operating and maintenance instructions.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Good cash handling skills required if trained to process customer transactions.

REA

SONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

SUPERVISION:

Direct Supervision

P

HY

SICAL DEMANDS:

While performing the duties of this job, the employee is occasionally required to remain in a stationary position, walk, reach with hands and arms, push, pull, grasp (simple/power), twist (neck/waist), stoop, bend, and kneel. The employee is occasionally required to sit. The employee constantly positions him/herself, including under counters, fixtures or in storage areas to operate a variety of office machines, such as a cash register, computer, fax machine, calculator, computer printer, etc.; stock merchandise on shelves, counters and tables, handle inventory, clean the store, etc. The employee is required to consistently move about inside the store to greet and sell to clients, stock or arrange merchandise, inventory; clean the store, etc. The person in this position frequently communicates with customers, both in person and over the telephone, to meet, greet, service and to sell products; communicates with Store Manager for direction, etc.; be able to document incidents in the absence of managers; must be able to accurately exchange information in these situations. The employee frequently ascends/descends a mobile ladder or step stool to access shelves, stock shelves, arrange merchandise, clean the store, etc. The employee must be able to regularly lift and/or move up to 50 pounds, carrying at a specified distance dependent on work area, or use the Buddy System, e.g., soliciting assistance from a co- worker.

The physical demands described here are representative of those that must be met by an employee to sucessfully perform the essential functions of this job

WORK ENVIRONMENT:

While performing the duties of this job, the employee is exposed to very loud music. The noise level in the work environment is usually very loud.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

R

easonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Company info

Shoebuy.com, Inc.
Website : http://www.shoebuy.com/

Company Profile
Shoebuy is the largest retailer on the Internet focused on all categories of footwear and related apparel. Shoebuy has partnerships with over 250 manufacturers and represents over 400,000 products from top brands including adidas, Aerosoles, Allen-Edmonds, Bass, Bostonian, Brooks, Clarks England, Dexter, Dockers, Dr. Martens, ECCO, Fila, Florsheim, Franco Sarto, Hush Puppies, Johnston & Murphy, Keds, K-Swiss, Mephisto, Merrell, Naturalizer, New Balance, Reebok, Rockport, Samsonite, Sebago, Skechers, Timberland, Tommy Hilfiger, and many more.

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