Manhattan, KS, United States
Customer Service, Sales
The Core Apple Computing Master is responsible for creating a world-class shopping experience for our customers while meeting their technology needs with Apple products and services. The Core Apple Computing Masters build quality relationships with retail consumers to provide them with relevant and memorable Apple product demonstrations.
Our Core Apple Computing Master provides full-service and solutions support to customers in the Vendor Experience. The Core Apple Computing Master is responsible for delivering profitability by achieving revenue, margin, solutions and operational targets. They also work closely with other employees to demonstrate, promote and sell Apple products and services within the computing department.
Engages customers using vendor certifications and selling skills, to complete sales, drive profitable growth and achieve their vendor/individual goals.
Applies a high level of product knowledge and expertise through ongoing learning through self-development and vendor certifications to enable an excellent customer shopping experience within the specific vendor ecosystem.
Acts as trusted subject matter expert, brand advocate, and product champion for specified vendor product assortment. This includes coaching and training co-workers on exciting new vendor technology and services.
Provides feedback on new and existing product, and customer engagement through calls and in person with Vendor partner/representative and market teams.
1 year of experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Prior experience serving as a specialist/enthusiast in premium, luxury or complex technology product/services
1 year of sales experience
1 year of experience working with consumer electronics products/services
Website : http://www.bestbuy.com