Media Services Technician III

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Miami Dade College, Wolfson Campus is now accepting applications for the Media Services Technician III position.  The Media Technician III installs, tests, maintains, repairs operating systems, and conducts software configuration, programs of data communication networks, and provides technical support and training to the instructors, faculty, and students on the electronic smart classrooms.   

Duties and Responsibilities:

• Performs highly skilled work in the operation, programming of application software, minor repair, and preventive maintenance of Academic and Administrative microcomputers
• Instructs and advises Academic and Administrative employees on methods and procedures in the usage of microcomputer hardware and software
• Coordinates repair of errors on software operation programs
• Supports the network operations of academic labs and administrative computing
• Ensures that network connections are online and active
• Troubleshoots and resolves computer computer-related desktop and network communication problems
• Installs and maintains computer, printers, application software, and other peripheral equipment
• Operates and tests network software and hardware configurations
• Performs preventive network hardware and software maintenance
• Plans and implements new services for users
• Establishes and maintains documentation and statistics for network equipment
• Serves as liaison with academic and/or administrative departments in developing solutions for their needs
• Examines and experiments with new technology for possible adoption
• Ensures the operational integrity and performance of al equipment and software used in support of instruction
• Coordinates and optimizes the Campus educational support services
• Troubleshoots the electronic smart classrooms systems  and provides support in an academic setting
• Performs equipment set-ups, such as computers, laptops, data projectors, TV & VCR units, slide projectors, document cameras, multimedia carts, sound set ups
• Serve as liaison between the vendors and the academic and/or administrative departments on the quotes of the new electronic smart classes and equipment purchases

Minimum Requirements:

• Associate degree and four (4) years of experience in Media Services and/or computing, or equivalent combination of education and experience

To learn more about this and other employment opportunities with Miami Dade College, please visit us at www.mdc.edu/jobs.

Company info

Miami Dade College