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Job Details

Production and Traffic Specialist

Company name
Penn National Gaming, Inc.

Wyomissing, PA

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Don\u2019t just work. Work Happy.
A career in gaming? At Penn National Gaming we think you\u2019ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include

Serves as the liaison between Account Management requests and internal shared services resources to ensure equally distributed work load across all team members
Reviews current and future job status with the Regional Account Managers, Creative Services Manager, and any additional resources working on the jobs.
Assists with additional tasks associated with re-prioritization of workload and deadlines based on new or changing priorities and when high priority, rush jobs arise.   Communicates necessary information to Regional Account Managers and/or Creative Services Manager.
Identifies and escalates prioritization and resource constraints to Manager.  Obtains leadership approval to source additional help as needed. 
Identifies and escalates when deadlines are at risk.  Reports issues to Manager.
Conducts final pre-flight quality assurance of assets and completes final hand-off to vendors.
Produces hours and efficiency reports for leadership to review.
Assists with invoice processing associated with production vendors.
Partners with external freelancers to inform them of project tasks as needed.
Checks all print and digital content to ensure accuracy, consistency, and correct brand standards within established guidelines.
Identifies typographical errors, formatting errors, and style inaccuracies. 
Checks work for any compliance issues, included but not limited to legal language and trademarks.  Reports issues to Creative Services Manager.
Tests and quality assures functionality of special projects for accuracy within established guidelines. 
Adheres to demands of production schedule and meets all deadlines.
Completes special projects as needed.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. 
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Maintains strict confidentiality in all departmental and company matters.

To be successful in this position it will require the following skill set

Bachelor\u2019s Degree (B.A./B.S.) from four-year college or university in Advertising, Marketing, Creative Writing, Communications, or other related field; two to three years\u2019 experience with proofreading, quality assurance, trafficking, project management, or other agency related experience; or equivalent combination of education and experience.
Must possess excellent communication skills (verbal and written) and interpersonal skills.
Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, and Outlook). Knowledge of JIRA or In Motion a plus.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Ability to adapt to changes in prioritization or schedules of items in the work queue as necessary when communicated/directed.
Must have excellent organizational skills and be detail oriented.
Ability to collaborate effectively with internal marketing partners and work in a busy office environment.
Must be able to meet deadlines and to work under the pressure of short time constraints. 
Must be proactive when working on tasks.

Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you\u2019ll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!

Equal Opportunity Employer

Company info

Penn National Gaming, Inc.
Website :

Company Profile
Company Profile Penn National Gaming, through its subsidiaries, owns, operates or has ownership interests in gaming and racing facilities with a focus on slot machine entertainment. The Company presently operates twenty-six facilities in seventeen jurisdictions, including Florida, Illinois, Indiana, Iowa, Kansas, Maine, Maryland, Mississippi, Missouri, Nevada, New Jersey, New Mexico, Ohio, Pennsylvania, Texas, West Virginia, and Ontario. In aggregate, Penn National's operated facilities feature approximately 31,000 gaming machines, 800 table games, 2,900 hotel rooms and 8.8 million of property square footage.

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