Job Details

Retail Banker - Garland

Company name
Woodforest Financial Group, Inc.

Garland, TX, United States

Employment Type

Finance, Sales, Customer Service

Posted on
Aug 09,2019

Valid Through
Nov 22,2019

Apply for this job


Retail Banker - Garland','038321','!*!


The Retail

Banker is responsible for the growth of consumer and business customer

relationships, while delivering the Woodforest Experience to every customer,

every day, every time.





individual sales by proactively identifying, marketing, and recommending bank

products and services beneficial to the customer.Must

be a “Keeper of the Woodforest Culture” and possess the ability to create

energy around Retail objectives and initiatives.Enhance

customer experience and the reputation of the Bank by warmly and sincerely greeting,

engaging, and developing relationships with customers, community members, and

retail partners.Embrace

a technology driven customer experience.Ability

to explain complex solutions in a simple to understand way.Demonstrate

flexibility to perform all other duties as assigned. 




operational excellence through diligent adherence to policies and procedures.Practice

branch security procedures and protect customer confidentiality and privacy.Perform

branch servicing duties such as paying and receiving, cash and vault balancing,

ordering cash, cards, reports, audits, control checks, maintaining and servicing

automated teller machines, as well as cleaning work areas.Open

and perform account maintenance on depository accounts and loans.  Demonstrate

ownership in the resolution of customer inquiries and/or concerns at the

frontline or by appropriately engaging with internal resources.

Competencies Required:


be proactive when seeking business outside of the branch.Must

be open to direct coaching and feedback.Ability

to work flexible or extended working hours to meet business needs; demonstrated


a passion for taking care of people by exhibiting effective problem-solving

abilities, the ability to maintain composure and convey a positive attitude

while interacting with customers as well as internal team members.Knowledge

of/or ability to quickly learn products, services, policies, procedures, regulatory

guidelines, as well as engaging in a sales and service process.Ability

to maintain the highest level of confidentiality, follow directions, and apply

proper policies, procedures and guidelines.Excellent

organizational skills with the ability to prioritize workload and multi-task in

a fast-paced environment while maintaining accuracy and attention to detail.Ability

to understand instructions, forms, applications, and be familiar with financial

statements and credit reports. ','!*!

Minimum Qualifications/Experience:


years of relevant and transferrable sales and/or customer service experience;OR an Associate’s degree and 1 year of relevant and

transferrable sales and/or customer service experience;OR a Bachelor’s degree.Previous

instore banking experience is preferred, but not required.Must

be positive and engaging.  

Formal Education & Certification:


School Diploma or equivalent required. 

Work Status:


Supervisory Responsibility:




to 25% or more outside of branch or as needed by customer. 

Working Conditions:


include standing most of the time, may involve walking, moving, bending,

stooping or sitting for brief periods, and occasionally lifting and carrying

items up to 30 lbs.

Woodforest is an Equal

Opportunity / Affirmative Action employer. Qualified applicants will receive

consideration for employment without regard to race, color, religion, sex,

sexual orientation, gender identity, national origin, disability or protected

veteran status, or other status protected by law or regulation.  ','Branch Banking','Texas-Garland','','Full-time','555 West I-30','','Garland','75043','','Ongoing','WOODFOREST NATIONAL BANK','Retail Banker - Garland

Company info

Woodforest Financial Group, Inc.
Website :

Company Profile
In 1962, Bob James set out to build a different kind of financial services firm – one that put people, planning and principles first. And now, more than 50 years later, Bob's different kind of firm is one of the leading independent financial services companies in the United States. Raymond James has grown to become a well-respected, widely recognized multinational firm with distinct business units that serve a variety of clients, from individuals and small business owners to municipalities and major corporations. Milestone spotlight October 19, 1987: Black Monday. While other firms closed their trading desks to minimize internal losses, Raymond James kept its desks open to meet clients’ needs. Because of Raymond James’ agency-based business model and commitment to client service, this was their first, last and only unprofitable quarter since the firm went public. 2008-2009: During the financial crisis, Raymond James was the largest US broker dealer that didn’t need assistance from the US Treasury or Federal Reserve to continue operations. Because Raymond James maintains a conservative, well capitalized balance sheet with minimal leverage, you can be assured Raymond James will be there when you need them most. We can be sure the markets will change and that our industry and firm will continue to evolve. What won’t change is our commitment to the values that have driven our success.

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