Job Details

Loss Prevention Associate PT

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San Francisco, CA

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The Disney Store retail chain, which debuted in 1987, is owned and operated by Disney in North America, Europe, and Japan. Disney Store is the retail merchandising arm of Disney Consumer Products, the business segment of The Walt Disney Company (NYSE:DIS) and its affiliates that extends the Disney brand to merchandise. Disney Store carries high-quality products, including exclusive product lines that support and promote Disney's key entertainment initiatives and characters. Disney Store opened its first store in Glendale, California and, in doing so, originated the themed retail business model. There are currently more than 200 Disney Store locations in North America; more than 40 Disney Store locations in Japan; and more than 100 Disney Store locations in Belgium, Denmark, France, Ireland, Italy, Portugal, Spain and the United Kingdom , plus online stores,, and Each Disney Store location offers a magical shopping experience that can only be delivered by Disney, one of the world's largest and most successful entertainment companies. For more information, please visit or follow us at and


The Loss Prevention Cast Member supports the Store Leadership Team by participating in the day-to-day operations of the Store ensuring that the Guests, both internal and external, have The Best Retail Experience in the World. This is done through consistent exceptional Guest Experience, ensuring a safe environment, and compliance with established policies and procedures. This is a part-time, non-exempt position.Engages Guests of all ages allowing them to experience the Disney stories in a new and creative way Spends the majority of time Onstage engaging with Guests, acting as a proactive theft deterrent while monitoring entrances/exits and high theft areas in the Store

Assists Store Leadership Team and/or Guests in response to Electronic Article Surveillance (EAS) activations

Deters, responds to and communicates issues of civil unrest/disturbance

Facilitates the training and proper use of the EAS equipment as applicable; monitors equipment to validate functionality

Interacts with Mall Security and Local Law Enforcement as appropriate

Supports initiatives that give back and have a positive impact on the internal (Store) community and the external community

Completes daily perimeter checks of the Store to identify potential physical security risks

Works in a way that is fair, honest and trustworthy by being a role model

Complies with all SOPs to protect Company assets and to comply with policies and procedures, federal, state/provincial and local employment laws

Works with Loss Prevention Area/Sr. Representative on prosecution decisions

Interacts with Law Enforcement and courts as required during the prosecution process

Upholds all company policies as outlined in the Standard Operating Procedures, Employee Policy Manual and Code of Business Conduct

Basic Qualifications

Ability to prioritize Guests and tasks

Attention to detail

Demonstrated time management and organizational skills

Demonstrated success in working in a team environment

Job may require lifting boxes that weigh up to 40 pounds and climbing a ladder

Must maintain a professional appearance and adhere to Disney Store grooming Guidelines

Must be available a minimum of two (2) days during the week and open availability on Saturday and Sunday. Able to work a flexible schedule that meets the needs of the business, including overnights, evenings, holidays, weekends and call-in shifts

Preferred Qualifications

Minimum level of six months Loss Prevention/Security experience within a retail environment

Has a thorough understanding of Loss Prevention and Security procedures, regulations and practices. Has an understanding of basic Safety practices and proc

Required Education

High School Diploma or equivalent

Company Overview

At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

Additional Information

This position is with Disney Store United States, LLC. This position is with Disney Store Puerto Rico, LLC


Company info

Website :

Company Profile
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media.

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