Global Business Director Strategic Accounts

Profile

Global Business Director – Strategic Accounts
Duties: The candidate will lead, develop and execute the global account strategy for major customers. Identify, negotiate and deliver opportunities that benefit both the customers. Deliver an enterprise proposition to customers that addresses their specific and strategic needs. Establish C-suite dialogue and relationships, connect more deeply into customer; bring knowledge. Find new opportunities through strategic projects to scale against core customers; lead extension of propositions. Build deep understanding of customer business, and ensure highest levels of customer satisfaction. Advocate for the customer, and act as ambassador in customer’s enterprise. Build, deliver and track strategic account plan; forecast, track, report key information, performance indicators. As top priority accounts emerge, decide what impact this has on other potential targets, and manage accordingly. Connect customer into Moody’s: most senior relationship leader and escalation point, who makes connections to address opportunities, resolve issues, and lead the engagement. Understand what business the company already conducts with these customers; join this up across the enterprise. Build, lead, influence global virtual team; know whom to engage, how to engage them to ensure delivery for customer. Ensure executives, others understand customer needs; address over short- and long-term. Develop, mentor and identify enterprise sales and relationship management talent. Partner with C-Level Executive Sponsor of accounts. Leverage deep insight into the Professional Services sector, to uncover opportunity and risk for customer – and how to address. Provide insightful, agnostic, thought-provoking advice to the customer: not always to drive sale. Share feedback and market requirements with OU and CPO management.

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