:text,ActualValueFromSolar:null},{QuestionName:Job Description,AnswerValue:u003cpu003eu003cbu003eBuild a Bigger, Better, Bolder Futureu003c/bu003eu003c/pu003eu003cpu003eImagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.u003c/pu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eYour Mission u003c/bu003eu003c/pu003eu003cpu003eIn this role, you will work with a team to participate in all aspects of researching and resolving issues with the end to end Caesar Vision point of sale system. You will operate with guidance, when needed, from more experienced levels such as the Technical Engineers and supervision. You may support LCE or other Ilitch companies.u003c/pu003eu003cpu003eu003c/pu003eu003cpu003eu003cbu003eHow You’ll Make an Impact u003c/bu003eu003c/pu003eu003culu003eu003cliu003eResearch point of sale system issues using tolls and database querying. Resolve system issues or escalate to level and development teams.u003c/liu003eu003cliu003eResearch suggestions for technical improvements and responds if suggestion is viable, suitable and efficient.u003c/liu003eu003cliu003eCollaborate with business Analysts to understand requests or business unit initiatives and discuss alternatives.u003c/liu003eu003cliu003ePartner with business analysts and technical engineer in the design, development, and support of technical projects through to completion.u003c/liu003eu003cliu003eDocument all issue resolutions and make available to all team members.u003c/liu003eu003cliu003eTrack issues and resolutions to identify trends, common resolutions and impact to customer.u003c/liu003eu003cliu003eFollow up with customers to determine if issue resolution has solved problem.u003c/liu003eu003cliu003eProvide guidance and technical expertise to less experienced team members.u003c/liu003eu003cliu003ePromote positive customer service attitude among peers; develop and maintain good relationships with customers.u003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cbu003eWho You Are u003c/bu003eu003c/pu003eu003culu003eu003cliu003eAssociates degree in Computer Science or related discipline with computer classes.u0026nbsp; Equivalent experience may be considered in lieu of formal education.u003c/liu003eu003cliu003eMinimum of two (2) year of programming experience in and strong knowledge of one or more of the following technologies SQL Database, Read system log files, PHP, Sharepoint.u003c/liu003eu003cliu003eProven customer relationship skills in a call center environment and the ability to collaborate with all business units.u003c/liu003eu003cliu003eDemonstrated analytical skills with the ability to problem-solve with customers byu003c/liu003eu003cliu003elistening, understanding and responding to the needs of the customer.u003c/liu003eu003cliu003eKnowledgeable about Help Desk activities, including define, implement and monitor escalation process.u003c/liu003eu003cliu003eEvidence of support activities, including define, implement sand monitor escalation process.u003c/liu003eu003cliu003eEvidence of strong analytical skills and demonstrated ability to develop solutions and alternatives that meet business goals.u003c/liu003eu003cliu003eEvidence of effective verbal and written communication skills with the ability to listen and communicate technical information to a wide variety of technical and non-technical clients.u003c/liu003eu003cliu003eEvidence of a self-motivated, curious and creative approach to technology with a passionate embrace of technology.u003c/liu003eu003cliu003eBilingual (Spanish/English) is preferred.u003c/liu003eu003c/ulu003eu003cpu003eu003cbru003eu003cbu003eWhere You’ll Work u003c/bu003eu003c/pu003eu003culu003eu003cliu003eA state-of-the-art building with a modern-day, open environment in the heart of The District Detroit.u003c/liu003eu003cliu003eA colleague fitness center, work café and an outdoor patio with grills.u003c/liu003eu003cliu003eOver 60 different meeting spaces to help promote a collaborative environment.u003c/liu003eu003c/ulu003e,VerityZone:jobdescription,QuestionType:textarea,ActualValueFromSolar:null},{QuestionName:Req Number,AnswerValue:5453BR,VerityZone:autoreq,QuestionType:text,ActualValueFromSolar:null},{QuestionName:City,AnswerValue:Detroit,VerityZone:formtext6,QuestionType:text,ActualValueFromSolar:null},{QuestionName:Functional Area,AnswerValue:Information Technology ,VerityZone:formtext5,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:State,AnswerValue:Michigan ,VerityZone:formtext2,QuestionType:single-select,ActualValueFromSolar:null},{QuestionName:Posted Job Title,AnswerValue:Technical Support Engineer,VerityZone:formtext7,QuestionType:text,ActualValueFromSolar:null}],GQId:2989,isGQResponsive:true,isActive:true,isSocialReferralJobRestricted:false,localeId:1033,AutoOptionalReqId:5453BR,Title:Technical Support Engineer, Support Services,JobSiteId:6894,Link:****{Responsive_AdvancedCSS: \,Responsive_BackgroundColor: #FFFFFF,Responsive_BackgroundImage: none,Responsive_BaseFontColor: #000000,Responsive_BaseFontFamily: \u0027Helvetica Neueu0027, Helvetica, Arial, sans-serif,Responsive_BaseFontSize: 16px,Responsive_ButtonBackgroundColor: #000000,Responsive_CompiledCSS: .baseFontColor { color: #000000;}.baseColorPalette { background-color: #ffffff; color: #000000;}.accentBkg { background-color: #e6e6e6; color: #000000;}.lightAccentBkg { background-color: #f0f0f0;}.veryLightAccentBkg { background-color: #f7f7f7;}.darkAccentBkg { background-color: #bfbfbf; color: #000000;}.gateway.themed .accentBkg .borderInAccentBkg { border-color: #bfbfbf;}.linkColorOnBkg { background-color: #ffffff; color: #363533; border-color: #363533; outline-color: #363533;}body,.ui-widget-content a,input { font-family: #SQ#Helvetica Neue#SQ#, Helvetica, Arial, sans-serif; font-size: 16px;}body,.pageHeader,button,.menu,.dialog .region,.dialog .body,.gateway .baseColorPalette,.ui-widget-content,.facet ul.liner { background-color: #ffffff; color: #000000;}.themed .pageHeader { background-color: #000000;}.themed .headerLink { color: #000000;}.themed.pageFooter { background-color: #000000;}.themed.pageFooter .footerLink,.themed.pageFooter .tgLocale { border-color: #E0E0E0; color: #ffffff;}.themed.pageFooter a { color: #ffffff; border-color: #ffffff;}.themed.pageFooter i { display: inline-block; color: #ffffff; border-color: #ffffff;}svg.styleableColor path,svg.styleableColor rect { fill: #000000; stroke: #000000;}a,a:visited,.link,.gateway.themed .linkColor,.jobtitle,.gateway .baseColorPalette a,.gateway .baseColorPalette a:visited,.facetFilterAccordion h3:after { color: #363533;}a.sidebarNav,.gateway .sidebarOverlay .sidebar { background-color: #ffffff;}.backLink { color: #363533;}.cue,.prompt,[disabled],::-webkit-input-placeholder,:-moz-placeholder,::-moz-placeholder,:-ms-input-placeholder { color: #737373;}.foreground { color: #000000; background-color: #ffffff;}.foreground span,.foreground a,.foreground a:visited { color: #000000;}.gateway.themed .controlWrapper span,.gateway.themed .controlWrapper a,.gateway.themed .controlWrapper a:visited { color: #000000;}.themed .hover,.menu a:hover { background-color: #f7f7f7;}.ui-state-hover { outline-color: #000000;}.striped :nth-child(even),.even,.ui-menu-item.ui-state-focus,.ui-datepicker .ui-state-default,.ui-widget-header { background-color: #f0f0f0;}.backgroundColor,.themed .down,.menu a:active,.menu a.active,.applyFlow .layoutsection .heading:before,.themed .ngdialog.ngdialog-theme-default .ngdialog-content { background-color: #ffffff;}.highlighted u003e a,.gateway.themed .selectedTile { background-color: #e6e6e6; color: #000000;}.themed .primaryButton { background-color: #000000; color: #ffffff;}.themed .primaryButton:hover { background-color: #000000; color: #ffffff;}.themed .primaryButton:active { background-color: #000000; color: #ffffff;}.themed .primaryButton .ladda-label,.themed .primaryButton .button-label { outline-color: #ffffff;}.themed button,a.button { background-color: #030303; color: #ffffff;}.themed button:hover,a.button:hover { background-color: #0d0d0d; color: #ffffff;}.themed button:active,a.button:active { background-color: #1a1a1a; color: #ffffff;}.themed button .ladda-label,a.button .ladda-label,.themed button .button-label,a.button .button-label { outline-color: #ffffff;}.themed .closeButton,.themed .close { color: #000000;}.themed .closeButton:hover,.themed .close:hover { background: #cccccc;}.themed .closeButton:active,.themed .close:active { background: #e6e6e6;}.themed .clearButton { color: #000000;}.themed .progressBarContainer .progressBar .meter { background-color: #ffffff;}.pseudoradio.checked:after { background-color: #000000;},Responsive_FooterBackgroundColor: #000000,Responsive_FooterLinkColor: #FFFFFF,Responsive_ForegroundColor: #ffffff,Responsive_HeaderBackgroundColor: #000000,Responsive_HeaderLinkColor: #000000,Responsive_LinkColor: #363533,Responsive_PrimaryHeaderLogo: ****none}},FooterInfo:[{Name:Privacy Policy,Value:****of Service,Value:****(United States),SiteLocaleName:English (United States),DefLangId:1},{SiteId:6897,LocaleId:3082,LocaleName:Español,SiteLocaleName:Spanish,DefLangId:27},{SiteId:6898,LocaleId:3084,LocaleName:Français (Canada),SiteLocaleName:French (Canada),DefLangId:141}],IsGTG:true,LocaleDesc:English (United States),ResponsiveCandidateZone:true,BasicProfileDetails:null,DashboardData:null,PendingAssessments:null,googlejobsMappingfielddataJson:,CustomWebTrackerResponse:[],Abc:0,SolarErrorOccurred:false} capture-escaped-parsed-value=preloadResponse />
Employer job 
90 Day Old Job 