Ediscovery Service Manager

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EDiscovery Service Manager
The candidate will manage eDiscovery in a portfolio of complex and global litigations & investigations; advise legal, compliance, and group investigation stakeholders on eDiscovery issues & strategies that comply with the relevant policies, laws, and regulations arising in connection with litigation, internal investigations, and regulatory inquiries; report directly to the Americas Regional Head of eDiscovery & analytics; manage day-to-day eDiscovery operations to ensure the effective and efficient delivery of eDiscovery services, including those related to the preservation, collection, search, review, and production of data for legal and compliance matters; work with other global eDiscovery service and technology team members, including in-house and outside counsel, compliance officers, privacy and security specialists, information technology partners and external service providers; contribute to the oversight and execution of process improvements to ensure compliance with legal and regulatory requirements and to meet existing and future demands; advise on options for cost management; resolve matter-related issues; serve as a subject matter expert on eDiscovery topics -help with the on-boarding and training of new and existing customers and serve as a regional representative on cross-divisional meetings and working groups; work closely with other eDiscovery team members and IT partners on regional and global matters and projects to ensure alignment of processes; support global project leads on the implementation of relevant initiatives. Should have a JD or JD equivalent; 4+ years of experience in eDiscovery either at a law firm or in-house; deep understanding of current eDiscovery law and jurisprudence, eDiscovery processes, and current & evolving eDiscovery technologies; demonstrated understanding of eDiscovery practices, including the relationship between eDiscovery and related disciplines (compliance, Records, Information Governance, IT, Data Privacy/Protection, Data Security); demonstrated ability to manage multiple projects simultaneously from inception to completion and achieve goals; demonstrated ability to proactively identify continuous improvements in policies and processes and execute those improvements; strong written and verbal communication skills; detail-oriented, analytical, technical, flexible, self-motivated, big-picture minded, and a change agent; well versed in eDiscovery tools and Microsoft office applications.

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