Associate Store Leader Greene St.

Profile

Warby Parker is searching for an Associate Store Leader to help drive our retail operations and provide top-notch customer service. We rely on our talented Associate Store Leaders to use their exceptional leadership skills and business savvy to support their team's performance and drive the store's success. In this position, you'll work closely with the Store Leader to build a team of service-minded Managers, Opticians, and Advisors, all while executing processes and procedures that ensure a consistently wonderful Warby Parker experience. Sound like your cup of tea (or coffee, or yerba mate)? Read on!

What you’ll do

Embody and communicate Warby Parker’s values and brand philosophy to customers and teammates alike

Support the Store Leader in efficiently running your location's operations within our ever-growing Retail landscape

Manage scheduling, time-off, and payroll for all Advisors

Act as the in-store troubleshooting expert for our point-of-sale system

Oversee inventory management and processes

Coach our Systems and Operations team members through skills development and process trainings

Conduct team members' biannual performance reviews with the Store Leader and Sales Manager

Implement initial and ongoing learning and development programs for the store team

Provide the absolute best service to each and every customer

Continually offer direct feedback and support to your teammates on the sales floor

Create an inclusive workplace culture by treating all teammates and customers with respect

Who you are

Backed by 2 years in a management role at a customer-focused, operationally excellent retailer

Confident leading a team, selling, overseeing operations, and driving financial performance

An entrepreneurial spirit who expects the unexpected and takes calculated risks to deliver results

Successful holding others (and yourself!) accountable and establishing trust among direct reports

Exceptionally organized and proactive

A collaborative team player with strong interpersonal and communication skills

An out-of-the-box thinker and resourceful problem-solver when faced with challenges

Able to create and share a compelling vision that inspires and motivates your team

Unflappable and positive, reflecting Warby Parker's core values in your behavior and attitude

A top performer in previous roles

Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for Full-Time Employees:

Health, vision, and dental insurance

Life and AD&D Insurance

Flexible vacation policy

Paid Holidays

Retirement savings plan with a company match

Parental leave (non-birthing parents included)

Short-term disability

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

About Us:

Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.

We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be.

We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.

Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests.

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes.

At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be.

We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby.

Transparency is what we’re all about, and our annual

Impact Report and Racial Equity Strategy

lay out how we’re sticking to these values.

Company info

Warby Parker
Website : http://www.warbyparker.com