Senior Program Manager

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Senior Program Manager
The candidate will report to the Vice President of Marketing, Sales, and Service Technologies and will help operationalize the governance and drive progress of our strategic vision. Manage the submission of high quality and informative updates to management, executive level dashboard reporting, executive Committee and Board of Director reporting. Report, forecast, and optimize the global team of employees and contingent workforce within budget. Manage the review, coordination, and resolution of all internal and external audit findings. Ensure full compliance with the firm's strict security requirements through reporting, education, and advocacy. Support management in making critical decisions by providing regular executive level briefings focusing on key activities, risks, and financial standing on the overall portfolio. Portfolio level dashboards and metrics. Facilitate reviews of critical/marquee projects. Work closely with the PMO teams, Technology, Planning & Business Operations (TPBO), Global Security and Finance teams to ensure compliance and partnership on the Project Management Methodology (PMM), Key Controls, audit, and funding processes. Ensure the portfolio follows the firm's Project Management Methodology and Key Controls and that accurate and timely information is collected and reported regularly. Work closely with Marketing, Sales, Client Services, Finance, TPBO, Tech stakeholders and CIT colleagues to navigate the Annual Operating Plan (AOP) and Quarterly Business Review (QBR) process. Manage vendor services, and contracts (including POs, invoices, accruals and receiving) and interface with finance and accounting, as needed. Create and manage complex spreadsheets (MS Excel) and complex presentations (MS PowerPoint) for regular town hall meetings and other departmental or site events. Coordinate all-staff level activities including all-staff meetings, town halls, lunch-and-learns, newsletters, training, team building, social impact, employee recognition, and other employee engagement related activities. Develop and manage action plans in response to employee surveys. Should have 10+ years of work experience with Bachelor’s Degree or 8+ years of work experience with an Advanced Degree (e.g. Master’s/ MBA/JD/MD) or 3+ years of work experience with a Ph.D. degree is required. Should preferably have 12+ years of work experience with Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Master’s, MBA, JD, MD) or 6+ years of work experience with a Ph.D. degree. Proven experience developing business cases and managing departmental budgets is needed. Experience with and knowledge of project management principles and Agile development methodologies is a plus. Experience in diligently applying Scrum principles, practices, and theory. Extensive experience in interacting with senior leaders and holding them accountable for deliverables and milestones is preferred. Experience leading and driving large, global, transformational initiatives is preferred.

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