Job added in hotlist
Applied job
Contract job
Recruiter job
Employer job
Expanded search
Apply online not available
Similar Jobs
Sales Associate Hunting
Cabela's Inc
Garland, TX
Apply Now >
Retail Commission Sales - Fine Jewelry, Part Time: Firewheel Town Center
Macy's, Inc
Garland, TX
Apply Now >
Cabela's Inc
Garland, TX
Apply Now >
HVAC Residential Service Technician
Infinity Texas Air
Garland, TX
Apply Now >
Cashier Travel Plaza Idabel
Choctaw Nation of Oklahoma
Idabel, OK
Apply Now >

Job Details

Customer Accounts Advisor

Company name
Aaron's, Inc.

Garland, TX, United States

Employment Type

Customer Service

Posted on
Nov 16, 2020

Valid Through
Mar 01, 2021

Apply for this job


Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.

Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone

Sell customers on the benefits of timely lease agreement renewal payments

Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals

Assist with merchandise returns and guest deliveries as directed by management

Clean and certify merchandise in the Quality Assurance Center for all items personally returned

Complete and maintain weekly vehicle maintenance sheet and route sheets daily

Load, secure and protect product in company vehicle

Safely operate company vehicle

Assist the Sales Team as needed

Any reasonable duties requested by management


United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.

Must meet DOT requirements to obtain certification in required states (United States)

Ability to work schedule of hours varying from 8 am to 9 pm

Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

Two years of retail/customer service experience preferred

High School diploma or equivalent preferred

Excellent interpersonal and communication skills

High energy with the ability to effectively perform all functions of the store and multitasking effectively

Proper telephone etiquette

Uphold the Aaron’s Brand and protect company assets

Maintain a professional appearance

Proficient computer skills

Company info

Aaron's, Inc.
Website :

Similar Jobs:
Sunglass Hut - Sales Associate
Location : Garland, TX
Requisition ID:  200089  Store # : 00C112 Sunglass Hut SGO  Position: Seasonal/Temporary Sunglass Hut, a global leader in the sale of premium sunglasses, has partnered with Bass Pro Shops, the leading national retailer of ou...
454599BR Title: Customer Service Associate - Temporary Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair,...
Floor Sales Gifts
Location : Garland, TX
Position summary: Performs various Selling / Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information, assistance and ...
The number of jobs listed on EmploymentCrossing is great. I appreciate the efforts that are taken to ensure the accuracy and validity of all jobs.
Richard S - Baltimore, MD
  • All we do is research jobs.
  • Our team of researchers, programmers, and analysts find you jobs from over 1,000 career pages and other sources
  • Our members get more interviews and jobs than people who use "public job boards"
Shoot for the moon. Even if you miss it, you will land among the stars.
EmploymentCrossing - #1 Job Aggregation and Private Job-Opening Research Service — The Most Quality Jobs Anywhere
EmploymentCrossing is the first job consolidation service in the employment industry to seek to include every job that exists in the world.
Copyright © 2020 EmploymentCrossing - All rights reserved. 168 192