San Jose, CA, United States
Jul 21, 2021
Nov 03, 2021
Senior People Services Manager (HR Shared Services)
Nutanix is looking for a talented, experienced, and highly motivated Senior Manager to lead our Americas HR Shared Services team. In this role, the People Services Manager will provide strategic vision, direction, and day-to-day operational leadership to a team of HR professionals who deliver service to employees across all HR functional areas. This role will partner with the COE’s HRBP’s and other key stakeholders to establish SLA’s and maintain strong partnerships. They will manage a variety of strategic projects in support of our performance and service delivery goals. The successful candidate brings thought leadership related to Shared Services strategies and best practices; monitors, measures and analyzes data to guide decision-making and drive optimization; is passionate about delivering employee-centric solutions and constantly striving to improve the quality of the customer experience.
Lead and coach the Americas HR Operations and Service Delivery teams to deliver best in class employee experiences.
Promote teamwork and professional development for staff. Drive case analysis to identify performance strengths, weaknesses, trends and forecasting that drive business outcomes.
Report highlights, data findings and quarterly business review to Senior Leadership and partners.
Design and expand GPS service offerings, scalable delivery model, tools, systems, and global processes on behalf of the employee by developing frustration-free solutions.
Lean in on the strategy, design, and development of new technologies (e.g., Chatbot), aggressively pursue self-service and automation opportunities globally. Deliver complex, large-scale projects from initiation to delivery.
Direct GPS’ execution of the onboarding and orientation processes to ensure GPS delivers a meaningful experience garnering New Hire satisfaction and supporting long-term retention.
Collaborate cross-functionally with all key partners; Establish and manage SLA’s ensuring control standards, transparent and timely communications, spotlight process risk, proposed changes, strategic needs and opportunities to deliver best-in-class operations.
Model behaviors that support the Nutanix values; ensure employees and team members are supported at the highest level.
Human Resources professional with a minimum of 10 years progressive experience, including HR Services and people leadership. Global experience a plus
Self-motivated with the ability to work both independently and within teams.
Excellent customer service skills
Demonstrated ability to design an HR Operations roadmap and deliver results on time and with quality.
Strong analytical skills and proficiency in metrics and support SLAs
Strong project and process management skills, ability to prioritize, multitask and manage multiple projects successfully in a fast-paced, dynamic environment.
Strong problem-solving skills with the ability to simplify strategy into specific actions, make decisions and communicate priorities.
Proven ability to build senior stakeholder relationships.
Can thrive in an agile, fast-paced, and data-driven environment.
Excellent written and verbal communication
Strong strategic / critical thinking skills, and ability to “think big but start small.”
Workday HCM experience preferred.
ServiceNow experience required.
Compliance experience a plus
Excellent computer skills and proficiency in MS Office Suite
Bachelor’s degree in business, HR or related field or equivalent
Founded in 2009 and headquartered in San Jose, California, Nutanix is a passionate team of 6000 employees worldwide. Our people (we call ourselves “Nutants”) are the heartbeat of #LifeAtNutanix and one of the many things that makes Nutanix a great place to work at. We share an intellectual curiosity, a bias for action, and an obsession for our customers. We are builders and problem solvers with an entrepreneurial spirit. Above all, we celebrate what makes each of us unique.
We’re growing fast and disrupting the computing industry. Join us and make your mark.
About our business
Nutanix is a global leader in cloud software and a pioneer in hyperconverged infrastructure solutions, making computing invisible anywhere. Companies around the world use Nutanix software to leverage a single platform to manage any app, at any location, at any scale for their private, hybrid and multi-cloud environments.
We’re an equal opportunity employer
Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled.
We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment.
As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting [email protected]
Nutanix is an equal opportunity employer.
The Equal Employment Opportunity Policy is to provide fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Nutanix hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
Nutanix believes that associates should be provided with a working environment that enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability.
We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.
Website : http://www.nutanix.com