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Job Details

Buyer I

Company name
Dignity Health

Phoenix, AZ, United States

Employment Type

Purchasing, Customer Service

Posted on
Nov 16, 2020

Valid Through
Mar 01, 2021

Apply for this job


Two legacies of caring. 
One ministry of change. 
CommonSpirit was created by the alignment of Catholic Health Initiatives and Dignity Health as a single ministry in early 2019.  More than 150,000 physicians, nurses, caregivers, and other staff are employed by CommonSpirit  Our hospitals and care centers cover 21 states.  CommonSpirit has the size and ability to scale best-in-class clinical service lines; recruit and retain top talent; standardize operations to improve quality and reduce the cost of care; and advocate more effectively for all people, especially those who are poor and vulnerable. For more information, please visit our website at You can also follow us on Twitter and Facebook.
Job Summary:The Buyer acts as a purchasing agent for the Dignity Health System, having authority to commit system funds by contract, procures a wide variety of supplies and equipment for multiple acute and non-acute care facilities, using accepted procurement procedures in obtaining best price and quality goods.  The buyer function entails receiving automated purchase requests from departments for processing and ordering of supplies.  Other related responsibilities include resolution of pricing and shipping discrepancy, expediting of orders, identifying substitutions and alternate sourcing for backordered products and customer service.Accountabilities:

Checks purchase requisitions for proper authorization and completeness prior to the acquisition of any requested supplies and equipment
Initiates and maintains purchase orders, utilizing Materials Management software system
Works closely with requesting departments, providing information and assistance in purchasing related matters
Continually seeks to understand and support customer needs, concerns, and priorities - Meets or exceed customer expectations and requirements
Identifies available sources of supply, including alternate products, in the event of back orders
Performance of buying functions with accuracy and competence
Check order status or confirmation before close of business each day, and assure timely delivery and performance
Contacts departments via approved process in the event of a critical product on back order
Returns all calls within one business day
Follows department guidelines and notifies the facility Materials Manager of any variances to the guidelines that may be critical in handling/expediting and processing purchasing ordersIdentifies suitable purchasing arrangements for products, including contracts, blanket orders, Standing orders and vendor stocking arrangements
Management of Blanket and Standing orders to ensure adherence and appropriate renewal action
Arranges for the procurement of supplies on a pooled basis, rather than department by departmentObtain emergency and rush ordered supplies in coordination with the end user departments as requiredExpedites and follow-ups on orders placed on a regular scheduled basis
Communicate to departments; price, terms, back orders, problems and shipping, as arrangements are made in their behalf
Manages vendor returns and credits
Exercises tact, discretion and diplomacy in establishing and maintaining harmonious relations with end user departments
Advises departments of any changes or restrictions on materials that would prohibit the acquisition
Keeps informed of current departmental practices or changes by regularly attending staff meetings
Participates in continuing education related to profession
Ensures unscheduled absences do not exceed department guidelines
Observes the department dress and grooming standards and consistently wears name badge
Provides proper notification of absence or tardiness within established guidelines
Maximizes the use of all facility resources, including supplies, own time and time of others
Performs duties in an independent manner with little or no need for direct supervision
Seeks guidance from department managers when appropriate
Recognizes and performs duties which need to be performed although not directly assigned and regularly assists others
Seeks methods to improve current practices by identifying problems and proposing viable solutions to supervisor
Additional duties as needed

Minimum Qualifications:

Three (3) years of experience in a hospital Materials Management Department or two (2) years of experience as a buyer or a combination of experience and education
High School Diploma with five (5) years purchasing or materials management experience or Associate\u2019s degree with two (2) years purchasing experience
Sound customer service techniques and practices, ability to communicate in a professional and articulate manner with internal and external partners at all levels both verbal and written, remain calm and courteous while handling problems, knowledge of Materials Management operations, Lawson system experience, follow established procedures, proficiency in Word and Excel

Preferred Qualifications:

Experience with medical/surgical supplies and equipment in a hospital setting
Experience in a customer service oriented team environment
Bachelor\u2019s degree in Business or related field

Company info

Dignity Health
Website :

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