Oklahoma City, OK, United States
Mar 25, 2020
Jul 08, 2020
Hours: 40 hours per week. Must be able available to work between the business hours Monday-Friday 8:00 AM to 5:00 PM. Hours will and can vary based on the scheduled needs of the department. Need to be flexible and open to working other shifts if needed.
Prosperity Bank is seeking to fill the position of Full Time Remote Deposit Capture Specialist in OKC at our 23rd St. banking center.
Remote Deposit Capture
Specialist will be r
esponsible for work in the Remote Deposit Capture Department. This position will also support Treasury management functions. Work will include handling mutliple tasks and duties relating to setup, monitoring and ongoing maintaining of Remote Deposit Customers, including customer, vendor contact and support. Provide assistance and to Treasury Management and Remote Deposit Capture Departments.
The essential function and duties of the position are:
1. Assumes responsibility for effective and timely performance of assigned functions.
Duties relating to setup and support of customers using Remote Deposit Capture product.
Preparation and coordination of Remote Deposit Capture risk assessment
Coordination and daily management of overall RDC activities
Technical knowledge and assistance with department projects and customers as needed.
Work with other departments during RDC implementatiosn and conversions.
Assist in development of processes and procedures of the RDC department
Work closely as needed with RDC product vendors
Requires attention to detail with accuracy and timeliness
Assist with customer phone calls and inquiries relating to RDC and cash management products
Preparation and completions of forms, document scanning and other matters relating to customer records.
Cross-train and backup throughout cash management/treasury management and RDC operations.
Inventory and tracking responsibilities for RDC customer equipment
Monitoring and coordination of RDC product fees and expenses
Daily interaction with customers, department team members and banking centers.
Other duties as assigned.
2. Assumes responsibility for establishing and maintaining professional business relations with external customers, internal customers, and vendors.
Obtains and conveys information as needed. Composes correspondence as needed.
Resolves (or refers) questions and requests promptly and courteously. Quick and accurate follow-up to service and support request and issues is expected.
Acts in a courteous and professional manner.
Maintains confidentialty of customer information.
3. Assumes responsibility for establishing and maintaining effective coordination and working relations with Bank Associates, Management and Vendors.
Assists related departments as needed.
Supports cash management/treasury management and RDC personnel as needed.
Keeps management informed of area activities, risks, trends and of any significant problems.
Attends and participates in meetings as required.
Completes required reports and related documents.
4. Assumes responsibility for related duties as required or assigned.
Stays informed of changes in area policies, procedures, and requirements.
Ensures that work area is clean, secure, and well maintained.
Completes special projects and tasks as assigned.
Prosperity Bank is committed to providing our customers a personalized service experience, we're looking for people who are passionate about satisfying customers, will not settle for the average, embrace creativity and operate with a sense of purpose. If this is you, then we are looking forward to meeting you and are excited that you are interested in joining Prosperity Bank - where we are Simply Better!
Come join our team and explore the endless possibilities that a career in banking can provide!
A pre-employment credit check will be performed on all qualified applicants.
*Prosperity Bank is an Equal Employment Opportunity and Affirmative Action employer, and Member FDIC.*
Accurate and attentive to detail.
Ability to assist others.
Able to use PC, calculator, phone and all related business equipment.
Strong communication skills.
Regular attendance required.
High school graduate or equivalent. Some college preferred.
General banking knowledge, cash management knowledge desired.
1-3 years banking or office experience or equivalent higher education experience.
PC computer skills required.
Use of Microsoft Office products, specifically Microsoft Word and Excel.
Oklahoma City, Oklahoma, United States
Website : https://www.prosperitybanktx.com